Housekeeping Manager - Alila Bangsar Kuala Lumpur

Job description

Position Summary:

The Housekeeping Manager directs and oversees the housekeeping department to deliver impeccable cleanliness and guest satisfaction across guest rooms, public spaces, and back-of-house areas, fully aligned with Hyatt’s brand standards and operational strategies.

Key Responsibilities:

· Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organisation, and guest satisfaction and feedback
· Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property
· Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels
· Train, coach and mentor the housekeeping team to ensure adherence to cleaning protocols and brand standards
· Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance
· Collaborate with other departments including front office and engineering to ensure seamless guest experiences