Host - Grand Club (Rooms Focus)

Job description

Grand Club is a majestic living space and luxurious lounge overlooking Hong Kong’s iconic skyline on the 30th and 31st floor of the hotel, created exclusively for suite and club floor guests. It is a perfect location for our guests to relax with a sumptuous menu throughout the day, from exquisite breakfast selections, light refreshments, all-day champagne to evening cocktails, all under the dramatic panorama of Victoria Harbour through floor-to-ceiling windows.

What you will do:

· Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the Reception and Lounge
· Responsible for full spectrum of duties, including greeting all VIP guests, handling guest enquiries, and performing check-in/check-out procedures
· Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests

Desired profile

Qualifications :

What you should have:

·  Preferably with a relevant degree or diploma in Hospitality or Tourism management
·  Preferably with 1 year of working experience in service industries
·  Good communication skills and high proficiency in language skills
·  A great team player who is customer-oriented, attentive and hospitable

What we offer:

·  Care: A supportive and caring environment where diversity and inclusion are embraced
·  Development: Immense learning opportunities to equip and grow yourself
·  Well-being: Prioritize well-being and bring positivity at work and in life