IT Coordinator

Job description

At Grand Hyatt Barcelona , one of the city's newest luxury landmarks, we are looking for a proactive, solution‑oriented, and highly organized IT Coordinator to join our team. If you are passionate about technology, guest service, and operational excellence, this role offers an exciting opportunity to support the digital backbone of a world‑class hotel.

The IT Coordinator plays a crucial role in ensuring that all hotel systems operate seamlessly, supporting colleagues and enhancing the guest experience through innovation, efficiency, and technical expertise.

What You Will Do

Ensure Smooth IT Operations

Work closely with the support team to guarantee the efficient operation of all IT systems across the hotel, ensuring stability, security, and uninterrupted service.

Coordinate Network, Hardware & Software

Oversee and coordinate the hotel's network infrastructure, hardware, and software across all properties, ensuring systems are properly maintained, updated, and optimized.

Support System Integrations & Projects

Assist with the integration, rollout, and deployment of new IT systems. Collaborate with all departments to ensure smooth adoption, training, and successful implementation of technological solutions.

Manage Audiovisual (AV) Systems

Maintain and supervise AV systems and equipment across all properties, guaranteeing optimal performance for meetings, conferences, and special events.

Collaborate with External Vendors

Communicate and coordinate with external service providers and vendors to ensure timely delivery of IT services, rapid issue resolution, and high service levels.

Promote a Tech‑Driven Culture

Support and empower colleagues through clear communication, troubleshooting, and user assistance to enhance efficiency and digital literacy across the hotel.

Desired profile

Qualifications :

What We're Looking For

·  Bilingual proficiency in Spanish and English
·  Previous experience in IT support, technology coordination, or a similar role (hospitality experience is a plus)
·  Strong understanding of network systems, hardware, software, and audiovisual technologies
·  Excellent troubleshooting and problem‑solving skills
·  Strong communication skills and the ability to collaborate with technical and non‑technical teams
·  Ability to prioritize tasks, work independently, and manage multiple responsibilities
·  Flexibility to support operations during evenings, weekends, or emergencies when required
·  A passion for technology, service excellence, and continuous improvement

Care Connects Us – Do Our Values Speak to You?

At Hyatt, we care for people so they can be their best. Our values — Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing — guide our daily actions and inspire how we work together.

Joining Hyatt means being part of a diverse global family where you are encouraged to grow, innovate, and be yourself.

What You'll Love About Working With Us

·  Special Hyatt hotel rates for you, your family, and friends from day one
·  Discounts in the hotel's restaurants and bars
·  Employee dining room with healthy and varied daily meals
·  Free access to a wellbeing and mental health platform
·  Continuous training, professional development, and global career opportunities across Hyatt hotels

Be Part of Something GRAND

Hyatt operates more than 1,150 hotels in over 70 countries and is recognized globally as a Great Place to Work. Our teams are a vibrant mosaic of cultures, backgrounds, and expertise.

Join Grand Hyatt Barcelona and help us bring world‑class hospitality to life through exceptional technology, teamwork, and innovation.