Host - Guest Service Centre, Park Hyatt Kuala Lumpur

Job description

You will be responsible for providing an excellent and consistent service to the guests. The Host - Guest Service Centre is responsible for providing excellent guest service by managing guest inquiries and handling various administrative tasks as well as interacting with guests to ensure a smooth and enjoyable experience.

Desired profile

Qualifications :

·  Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia.
·  Ideally with a university degree/diploma in Hospitality or Tourism management.
·  Work experience as a Host within luxury hotels is preferred. Fresh graduates are welcome.
·  Professional appearance and demeanour, with the ability to remain calm and composed under pressure.
·  Excellent communication and interpersonal skills, strong organizational, and multitasking abilities.
·  Basic computer skills, including proficiency in Microsoft Office Suite (Excel, Word).