Guest Service Officer

Job description

At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Desired profile

Qualifications :

· Ideally with a relevant degree or diploma in Hospitality or Tourism management.

· Minimum 2 years work experience as Guest Service Officer in hotel operations.

· Good customer service, communications and interpersonal skills are necessary.

· Schedule flexibility is necessary and ability to multi-task.