FRONT OFFICE SUPERVISOR

Job description

Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

Desired profile

Qualifications :

What we will love about you

· A true desire to satisfy the needs of others in a fast-paced environment.

· Refined verbal and written communication skills.

· Ability to stand for long periods of time.

· Experience and a thorough understanding of Front Office operations

We Welcome You - Get to know us

We are strategically located where the real Barcelona emerges representing the luxury in Barcelona. We are the place where everything you want is possible. The perfect combination of exclusivity, sophistication, design and technology.

Care Connects Us - do our values speak to you?

At Hyatt, we care for people so they can be their best. Our values guide our behaviors to bring our purpose to life: Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing.

Our offer

Hyatt offers a variety of benefits such as complimentary hotel nights around the world, discounted Food & Beverage at Hyatt Outlets, ongoing training and development and more!