Front Office Manager

Job description

Grand Hyatt Jeju is the largest Grand Hyatt in Asia Pacific, opening as part of Jeju Dream Tower.
This iconic 38-storey twin-tower with 1,600 rooms and suites, 14 unique restaurants and bars, 2 premium spas, 8 residential-style meeting spaces, Jeju’s largest outdoor deck with infinity pool and HAN Collection K-fashion mall.
Grand Hyatt Jeju is primed to be a leading lifestyle travel destination in Asia Pacific.

Job Summary

· Communicate with all hotel departments as a front desk representative
· Manage front desk staff
· Handle customer complaints

Desired profile

Qualifications :

Qualification

·  Proficiency in foreign languages required (English, Chinese, etc.)
·  Preference given to candidates with experience in global hotel front office (room division)

Support for Growth and Development
ㆍComplimentary 12-night stay at Hyatt hotels worldwide annually
ㆍDiscounts on rooms, restaurants, and shopping at Jeju Dream Tower
ㆍOpportunities for relocation to Hyatt hotels both domestically and internationally

Encouragement and Recognition
ㆍMonthly recognition and rewards for outstanding employees and long-term service
ㆍThemed birthday parties for employees each month

Healthy Jeju Life
ㆍEasy vacation requests through a mobile platform
ㆍSupport for participation in Jeju events and festivals, such as marathons and sports competitions