Events Service Team Leader - Park Hyatt Jakarta

Job description

· Ensures that minimum brand standards have been implemented.

· Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.

· Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

· Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

· Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

· Ensures that the outlet is kept clean and organized, both at the front as well as the back of house.

· Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate.

· Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods.

· Assists with conducting monthly inventory checks on all operating equipment and supplies.

· Assist to liaise and organize with Housekeeping Department that the cleaning schedules are strictly adhered to.

· Implement food safety programs and procedures.

· Always practice safety in handling food.

· Performing personal and environmental hygiene in food and beverage business.

Desired profile

Qualifications :

·  Indonesian Nationality with a degree in Hospitality or related field
·  Has minimum 1 (One) year experience in a similar position in 5 (five) stars International Hotel Chain
·  Previous experience in Luxury Hotel or international experience are advantages
·  Strong in leadership and business acumen
·  Excellent English communication skills, strong guest service mindset and people management & development skills
·  Fluent in Mandarin is a plus