Duty Manager - Front Office (Overnights)

Job description

About Park Hyatt Sydney

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

About the Role
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Ensures that all Front Office employees provide exceptional guest service at all times.

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Assists the Front Office Management Team in efficiently managing the department.

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To operate the computerised Automatic Night Audit system and to produce balanced daily results.

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To ensure the daily accuracy of traffic sheets, folios, all types of vouchers and restaurant checks, before sending them to the Finance department.

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To be familiar with the handling of cashiering functions
You are required to fulfil a ‘Deputy Warden’ role in the event of an emergency

Desired profile

Qualifications :

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Available to work permanent overnight shifts on a full time basis (11pm - 7am with flexibility)

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Well developed Communication and Customer Relations Skills

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Well developed Computer Skills particularly MS Office, email and Hotel Property Management system (OPERA)

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Good trainer, able to facilitate at all levels

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Comprehensive knowledge of business needs, financial reporting and productivity requirements

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University Degree/Diploma in Hospitality or Tourism Management is desired

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Minimum 1 year work experience as an Assistant Manager - Front Office or 2 years as a Team Leader – Front Office with Night Audit experience is desired

This is your chance to work with exclusive clientele at a luxury hotel like no other. As a valued member of our team you will enjoy:

·  Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlet
·  Access to complimentary and discounted Hyatt accommodation worldwide after three months in the role
·  Access to internationally recognised learning and development programs and opportunities
·  Access to an employee assistance program
·  Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces with the aim to create an authentic culture of care and service.

Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

This is not your typical career opportunity.

This is the Hyatt Touch.