Director of Partnerships

Job description

We open doors.

At Hyatt, there’s a home for every stage of your career.

We nurture curiosity, helping you to learn new skills that support your personal and professional development. Chart your own journey by venturing into new roles, different brands and international opportunities. Here, doors are meant to be opened and horizons expanded.

Your Role

We are looking for a Director of Partnerships to join our Loyalty team as a strategic leader playing a pivotal role in enhancing our loyalty program, World of Hyatt, by developing high-impact partnerships across Europe, Africa, and the Middle East (EAME).

The Director of Partnerships is part of the Commercial Services team, reporting directly to the RVP Loyalty, and working closely with team members across all Commercial Services functions, including Sales, Distribution, Revenue Management, Brands and Marketing, Communications, and other functions as required.

This role is based in major European cities, including London, Zurich, Palma, Madrid, Paris, or Mainz, and the successful candidate must have the legal right to work in one of these locations, with periodic travel required.

Your Responsibilities:

· Lead and manage partnerships with key external World of Hyatt partners in the EAME region, including financial and airline partners, focusing on contract negotiation, strategic planning, relationship management, and marketing execution.
· Establish and nurture relationships with new partners to enhance the World of Hyatt program's value proposition, emphasizing ongoing relationship management and negotiations.
· Set strategies and objectives for financial partnerships, ensuring alignment with our financial goals through internal and external communications.
· Oversee co-marketing initiatives with financial and airline partners, managing funds aimed at generating Hyatt Hotel spend.
· Develop multi-channel marketing campaigns to attract members to regional partnership offerings, driving substantial incremental revenue.
· Build financial models to assess the business impacts of partnerships and track key success metrics for each initiative.

Desired profile

Qualifications :

Your Qualifications & Experiences

·  Extensive experience in partnership management with a proven track record in launching and managing successful partnerships.
·  Experience managing international partnerships across different regions.
·  Deep understanding of loyalty programs, credit card products, or airline partnership in EAME region
·  Ability to optimize partnerships and enhance loyalty program value.
·  Strong ability to build and leverage relationships internally and externally.
·  Comfort with data analysis and Excel-based modeling.
·  Excellent writing and presentation abilities.

Globally recognized loyalty program

World of Hyatt is a globally recognized and award-winning loyalty program. The Europe, Africa, and Middle East region has seen tremendous membership growth and engagement, and the loyalty team remains focused on improving the value proposition for members and delivering the best possible member experience.

Discover what’s next. We look forward to hearing and learning from you.