Director of Housekeeping

Job description

We are looking for a Director of Housekeeping to join our pre-opening team at Andaz Lisbon.

Expected to open in Q2 2025, Andaz Lisbon will offer guests an exciting new luxury lifestyle hotel in the Portuguese capital – and it will represent a key milestone in Hyatt’s continued brand growth in Southern Europe. Andaz Lisbon is set to become the second Hyatt-branded hotel in Lisbon. Located in the center of Lisbon’s bustling Baixa district and situated along the main pedestrian road, Rua Augusta, the hotel will be comprised of five separate buildings, including the former offices of one of the major banks in Portugal, Banco Português de Investimento (BPI). This central building of the hotel will offer 170 guestrooms, with the surrounding four satellite buildings of the hotel offering guests various private suites to choose from. This unique Urban Resort in the city center will allow guests to fully embrace the locale and experience authentic Lisbon.

About the role

The Director of Housekeeping is responsible for ensuring the highest standards of cleanliness, hygiene, and guest satisfaction across all areas of our property. The Director of Housekeeping will manage a team of housekeeping professionals, oversee daily operations, and work closely with other departments to maintain an exceptional and personalized guest experience.

Desired profile

Qualifications :

·  Housekeeping experience in high volume city hotel environment, multi cultural team management experience.
·  Pre opening experience in Luxury preferred.
·  Quality and Trainer Mindset.
·  Portuguese language is essential.
·  Strong leadership skills with the ability to motivate and manage a large team.
·  Excellent attention to detail and commitment to high standards of cleanliness and guest satisfaction.
·  Good organizational and time-management skills, with the ability to prioritize and multitask in a fast-paced environment.
·  Strong communication and interpersonal skills to collaborate with staff, management, and guests.

If this sounds interesting, and a little bit like you, go ahead - click and apply! we look forward to hearing from you!

Care Connects us at Hyatt - we open doors, we welcome you and we care.

And we offer a great range of benefits, including:

·  Long term career growth opportunities
·  A motivated and connected team
·  12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
·  And a company that truly cares

Be part of something bigger. Make a difference in the lives of those around you. Join a company that values empathy, wellbeing, respect, integrity, experimentation, inclusion. Discover why Hyatt is consistently ranked as one of the world's best places to work.