Senior Corporate Card Account Manager – Europe (f/m/d)

Job description

Description de l'emploi

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger! We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

Here in France, you’ll help evolve and grow our business. Global Payment Solutions (“GPS”) is a strategically important business for HSBC and plays a key part in the Group’s global leadership in transaction banking, utilizing its powerful international network to connect east and west. In Europe, our ambition is to become the leading international wholesale bank and we need talent like you to help us meet our ambition. Whether you want a career that could take you to the top or in an exciting new direction—we offer opportunities, support and rewards that will take you further.

Do you have a proven experience in the Commercial Card arena for an exciting role in the firm’s offices in Av Kléber, Paris? Do you enjoy working in a multicultural and fast-paced environment? If you answered yes to any of these questions, we want to hear from you! 

What you will do:

The role’s main focus is generating and driving revenue through identifying, developing and optimising existing key client relationships. 
You will also proactively focus on the generation of new business opportunities via the identification of opportunities for product and geographic expansion across a book of underpenetrated customers. 
You will contribute to the acquisition of new customers through the implementation of strategic initiatives and by supporting sales efforts from instigation to implementation. 

In this role you will:

·  Drive and deliver programme optimisation and growth across HSBC Continental Europe existing book of key Commercial Card programmes
·  Support sales with Corporate Card programme acquisition efforts
·  Negotiate the terms of commercial agreements
·  Build relationships with existing clients to gain a clear understanding of their requirements
·  Develop and implement new ways of working with key clients for longer term partnerships
·  Ensure customer satisfaction through monitoring of feedback

Conditions

You should apply if you have:

·  Proven B2B customer facing experience
·  Experience of building effective customer relationships which create customer advocacy
·  A track record of successfully identifying and developing significant, complex business propositions, that attract and entrench customers, in a fair and ethical way
·  Desire of working in a multicultural world with a team spirit mindset
·  Language: English / French + 1 another language preferred but not essential (Italian, German, Spanish)

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits!

HSBC has been certified “Top Employer 2024” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Luxembourg, Poland and Spain. HSBC in France has been certified with LinkedIn Top Employer 2024 for Finance, recognising our team as a great place to work within the Finance industry.

A unique and flexible working environment:

·  Advantageous remote working agreement
·  Diversity and Inclusion is at the heart of our business: joining HSBC will give you the opportunity to work in a collegiate and supportive environment
·  You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests
·  Usual local benefits (refund of transport fees at 50%, 5 weeks of paid vacation + RTT)
·  Family events days off, additional maternity or breastfeeding leave, advantageous paternity leave, parental presence or dependency support leave (for child or parent with disability)
·  A Time Savings Account to monetize your untaken off days (CET)

Family benefits:

·  Partial reimbursement of childcare costs
·  Various bonus (birth bonus, back-to-school bonus for your children up to 25, parental bonus)
·  An allowance for parents of children with disabilities
·  Possibility to work part-time

Financial benefits:

·  A company savings plan and a savings plan for collective retirement
·  Meal voucher card or corporate restaurant depending on your place of employment
·  Mutual insurance for you and your family, and a pension contract to protect your loved ones
·  A loyalty bonus and a long-service medal rewarding seniority
·  Holiday vouchers based on your reference tax income
·  CESUs (for tax purposes) if you are disabled or if you have a disabled child, spouse or parent
·   A Work Council which offers, among other things, ticketing, travel, sports, legal aid, etc.

Personal development benefits:

·  Access to our Degreed platform (learning platform above all, that you can use to discover learning content, develop skills, and successfully meet new business challenges)
·  We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
·  We’ll give you access to resources that support your mental, physical, and social well-being

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers