MANAGER - OPERATIONS (FIRST LEVEL)

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of MANAGER - OPERATIONS (FIRST LEVEL)

Business: Intl Wealth & Premier Banking

Principal responsibilities  

·  Underwrite individual credit within assigned authority for secured and unsecured lending proposals ensuring adherence to all applicable credit approval procedures.
·  Underwrite proposals understanding the complexities within the lending guidelines.
·  Work closely with senior management in delivering the strategy.
·  Handle the impact of erratic workflows through effective capacity planning, leave management and process prioritisation.
·  Provide the highest standards of delivery to relevant stakeholders.
·  Excellent leadership qualities, able to inspire and motivate individuals/teams.
·  Monitor & manage retail credit activity by understanding the complexities within the lending guidelines.
·  To be aware of the Operational Risk scenario associated with their role, and to ensure that all actions take account of the likelihood of operational risk
·  It also involves dealing with internal and external Attrition and their operational affects and Driving Customer centric
·  The Position requires identifying and effectively mitigating identified Operational Risks which in turn Comply with Group’s Statutory Audit standards
·  Produce, analyze, and interpret MI.

Requirements

·  Bachelor’s degree in accounting, finance, or similar field.
·  Minimum 1-year experience in Middle East and North America Underwriting or 2-3 years’ experience in retail lending / credit decision making.
·  Good understanding of various markets within Middle East and North America, their regulatory requirements, credit policies, currencies, market trends, etc. 
·  Working Experience in at least 2 of the process in Middle East and North America Underwriting (Credit Underwriting, Employer Verification & Instinct Referrals) 
·  Strong analytical, problem-solving, communications, financial and interpersonal skills.
·  Strong Leadership and Team management skills.
·  Excellent conversational/ telephone skills and writing skills 
·  Strong Planning and Organizing skills. Excellence in delivering Customer Service
·  Ability to work under pressure with very challenging deadlines
·  Ability to understand and interpret numeric data. Possess good analytical skills.
·  Should have experience in leading or driving streamline activities or a part of any transformation program.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

 

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