Analyst - Frontline Content Hub

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of  Analyst- Frontline Content Hub

Principal responsibilities

·  Collaborate with Frontline staff to identify thematic trends and prepare bite-size content
·  Design / Modify the business pages on the Content Hub, as per business requirement
·  Quality Check content submitted to ensure they meet the expected quality standards to be published
·  Upload content and Follow up with publishers on a regular basis to ensure the content remains refreshed
·  Conduct training sessions for publishers and consumers as necessary
·  Prepare weekly / monthly MI on the usage of the Hub and contribute to developing strategies to drive usage
·  Have the willingness to own and tackle problems as they arise and ability to identify issues for upward referral

Requirements

·  Preferably, 1-3 years of relevant work experience in Investment Bank/Big 4 Consultancy firms
·  Experience in preparing thematic/sector content
·  Good understanding of creating strategic insights using available data internally and from external sources to help management take informed decisions
·  Manage and maintain key communication networks, building excellent rapport within team and client group and maintaining effective relationships showing discretion as required
·  Very strong analytical and presentation skills, with excellent grasp of PowerPoint / excel / word and ability to distil large quantities of information into key themes / issues
·  Have proven ability to work with stakeholders at all levels of the organization
·  Be able to work effectively under pressure and with multiple stakeholders
·  Engage with different businesses, functions and support areas within the bank on vastly varying issues and requirements
·  Good communication skills, both written and verbal, and ability to work across cultures

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

                                             ***Issued By HSBC Electronic Data Processing (India) Private LTD***