Duty Engineer

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Maintenance Duty Engineer , you’re not just maintaining the hotel’s physical safety and functionality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

·  Maintain hotel facilities: Ensure the safety, functionality, and upkeep of the property, including guest rooms, public areas, and back-of-house spaces
·  Respond to service requests: Handle guest and team member maintenance requests promptly and efficiently, delivering a high standard of service
·  Perform a variety of maintenance tasks: Carry out repairs across multiple disciplines, including carpentry, plumbing, electrical, HVAC, and general maintenance, ensuring appropriate use of PPE at all times
·  Conduct preventive maintenance: Follow and support planned preventative maintenance programmes, regularly inspecting equipment and facilities to identify and address issues proactively
·  Ensure compliance with regulations: Implement and adhere to all statutory and legal requirements, including fire safety, health and safety, hygiene, electricity at work regulations, COSHH guidelines, and local by-laws
·  Maintain documentation and reporting: Accurately record maintenance activities, inspections, and completed work, highlighting any outstanding issues for further action
·  Support sustainability initiatives: Contribute to energy conservation efforts and support environmentally responsible practices across the property
·  Build strong working relationships: Maintain effective communication with internal teams, external contractors, and suppliers to support smooth operations
·  Commit to continuous development: Participate in relevant training to enhance skills, knowledge, and overall performance within the role

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ,  and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our  Careers Blog  to see why we’re more than a great place to stay—we’re a great place to work.