GDS_GCS Staff

Job description

Description: 

GlobalCompliance andReportingisan integratedsuiteofTaxandAccountingservicesthatEYprovidestoour multinationalclients.GCRofferstheeaseofmanagingcompliance®ulatoryfilingsby: 

a)      Takingcareofthecomplexityofregulatoryaffairsacrossmultiplejurisdictions b)      Centrallymanagingtheglobalcomplianceandreportingactivities 

c)      Controllingthecostofmanagingcomplianceacrossvariouscountries 

 

EachclientisreferredtoasanengagementandtheGCS team isresponsibleforensuringthedeliveryasperthe servicelevelagreements.Globally,taxandaccountspreparationactivitiesareconductedmostlyinthelocal 
countriesandhencerequiresawidenetworkofEYprofessionalstoworktogethertodelivertotheclient 
expectations.Acentralteam(GCS)workswiththisglobalnetworkofEYprofessionalstoensureclient’s 
complianceandreportingobligationsacrosstheglobearemetontime.TheGCSteamprojectmanagesthe 
engagementandtogetherwiththeclientfacingteamsinAmericas,EMEIAandAsiapacformstheservice 
managementofficefortheclient 

 

Jobpurpose: 

  HandleaportfolioofGCRclientsandateamofanalysts 

  Actasthefirstpointofescalationrelatingtoqualityandservicedelivery 

  WorkwithGlobalEngagementManagersandCoordinatorstoensureengagementsaremanaged effectively 

andefficiently 

   Understandclientrequirementsandensureengagementprocessesmeetrequirements 

   Identifypain areasinthe processesandcreate enablerstoovercomeprocessissues 

   Applyprojectmanagementconceptstomanageengagementdelivery 

   Monitorandflagengagementandpeopleissuestolocalandengagementleadership 

   Identifyservicedeliveryand processgapswhich canbefixedtoimproveservicedelivery 
   Consultwithoffshoreteamsonbestpracticesforengagementsetupandmanagement 

   ResponsibleforthecustomersatisfactionscoresoftheportfolioPeopleaspects: 

   ActastheSPOCfortherespectiveclientfacingteams 

   Manageservicedeliveryexpectationsforyourengagementportfolio 

   Developengagementmanagementknowledgeofindividualsworkingonyourportfolio 

   Conducttrainingsonclientandengagementmanagementconceptstowiderteams 

   Networkwithoff-shoreteamstocreateandmaintaingoodrelationship 

   Reviewengagementdeliverablesandcoachstaffmembersonbestpractices 

   Identifytraininggapsforselfandteamandworkwithleadershiptobridgegaps 

Technicalskillsrequirements: 

Wearelookingforcandidateswiththefollowing: 

   2to4yearsoftotalworkexperience 

   Understandingofbackendfinancialprocessesofacompany 

   Bachelors orMaster’sdegree, preferablyCommerce or Business management    Experienceinworkinginamulti-culturalandteamenvironmentYouwillneedto:     Haveexcellentinterpersonalandcommunicationskills-bothwrittenandoral 

    Demonstratedteammanagementandcoachingcapabilities 

    Demonstratestrongorganizationalskillsandstructuredthinkingabilities 

    Demonstratestronganalyticalandprojectmanagementskills 

    Demonstrateaneyefordetail 

    Abilitytoworkinambiguoussituations 
    BeproficientinWord/PowerPoint/Excel-workingknowledgeofMSoffice