SOFTWARE CONSULTING ENGINEER

What will you do

• Engage with customers to create innovative solutions
• Work closely across AS team to plan, design and implement solution in service provider and enterprise environment
• Service delivery and customization
• Provides consultation to solve NMS product and network problems independently
• Acts as a point of contact for the problem resolution
• Engage with customers to create innovative solutions
• Mentor junior engineers
• Understanding and utilization of Cisco Best practices and internal processes
• Setting up the lab setups to simulate the customer problems and provide the solution to the customer
• Provides product training and create intellectual property material.

Who you will work with:

The Global Delivery Centre provides flexible and innovative ways to help meet customer needs while improving profitability for Advanced Services (AS) delivery teams. GDC's highly technical, global resources support customer engagements in all theaters acting as a seamless delivery partner to AS practice and theatre teams.
These capabilities expand Cisco's technical reach across all Cisco architectures - Borderless Networks, Collaboration, Data Center/Virtualization and Cloud, Mobility, Video, NGN and OSS. Through our network of Global Delivery Centers (GDCs) we enable delivery of innovative services and solutions. Our collaborative delivery model drives scalability, productivity and innovation across the AS organization.

GDCs are located in strategic regions around the globe - Bangalore, Dalian, Mexico City, Krakow and Raleigh (RTP) - enabling a more consistent and relevant customer experience across barriers of time zone, language and local regulations

The Team

Centralized Software Services (CSS) is a team under GDC group. It provides a centralized pool of highly skilled Software Engineers who develops and supports software solutions for Cloud, DC, Mobility, NMS/OSS, Analytics and Collaboration


Who you are:

• Python/Shell/Perl/EEM Scripting
• Strong Unix / Linux Skills
• MySQL / Oracle
• Ability to analyze, configure and troubleshoot NMS products, Unix/Linux OS and System Administration
• Minimum 3 years experience in Network Management domain including, NOC operations, performance management, fault management and NMS product configuration/customization (FCAPS).
• Experience in networking technologies: IP Networking, MPLS VPN, Metro Ethernet, WiFi, LTE/Mobility, Data Centre and Cloud technologies
• Server Hardware/OS experience on administration, sizing, tuning and maintenance of Linux and Windows Server Operating Systems
• Experience in NetConf, Yang Modeling, SNMP, SYSLOG, IP SLA
• Virtualization (VMware or Microsoft)
• Good foundational skills around TCP/IP & Networking
• Service Fulfillment and System Integration expertise
• Automation using NMS tools or Virtualization tools
• Excellent communication skills, team player, service oriented
• Ability to work with remote teams and different time zones
• Independent and able to plan work according to priorities


Desired Skills

• Certified technical expert in more than one area with a wide understanding of NMS products, IP Networking, GSM/LTE, MPLS, WiFI
• Good understanding of ITIL process for IT service management
• CCNA or CCNP in DC, Routing & Switching

Why Cisco:

The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place to Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.