Professional Services Consultant

What You'll Do:

The Professional Services Consultant is a key member of the Stealthwatch Customer Experience team and the successful candidate will be supporting the Stealthwatch Customer Success motion across the Americas, the responsibilities are as follows:

• Assist with post engagement of Stealthwatch.
• Be aware of a full range of implementation and post-sales services to Stealthwatch customers.
• Assist the Customer Success Manager in strategic accounts.
• Assist the wider Customer Experience team as required across all theatres.

Our Customer Experience team has a long history of delivering outcomes beyond our customers' expectations. Our organization is rapidly growing because of the positive impact we've had on both our customers and our colleagues throughout the organization. This is a great opportunity to join a fast-growing team that is central to the success of our customers.

Who You'll Work With

You'll work with some of Cisco's most strategic customers and their industry-leading information security teams. You'll also work directly with our Customer Experience and Sales teams to ensure that the customers understand the strengths of Stealthwatch.

Key Skills:

• Minimum 3-5 years of experience in product demonstration, account management, professional services or other direct customer facing/engagement roles for large enterprise customers.
• Understand the implementation of complex technical solutions
• Understand the translating business requirements into a technical design
• Able to demonstrate complex concepts in a way that is easy to understand
• Excellent verbal and written communication skills.
• Experience of delivering several projects in parallel.
• Strong understanding of NetFlow and/or Stealthwatch.
• Strong network security background.
• May have or be working towards Security CCIE / CISSP certification.
• Strong customer advocacy skills.
• Ability to work independently across multiple time zones.

Why Cisco:

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.