Data Manager What you'll do: Who you'll work with: Who You Are Why Cisco

Job description

What you'll do:

You will identify, analyze, and interpret trends or patterns in complex data sets using statistical technique and provide ongoing reports and dashboards.

Collaborate with business and IT teams to understand the different persona specific-use cases, the related business insight, consolidate use cases across persona and drive a common approach towards solving multiple use cases.

Partner and lead cross-functional teams to realize data relationships through proper threading.

Define data privacy and protection processes required and implement systems and workflows that enforces security.

Partner with Data Custodian/Stewards and other data management roles to ensure proper data operations improve quality, accessibility and value of consumed data

Partner with Ops and IT to develop CX-wide data and information architecture

Assess the effectiveness and accuracy of new data sources and data gathering techniques

Who you'll work with:

You will work cross functionally with the Customer Experience, Sales, Marketing, and IT organizations, playing a leadership role in transforming Cisco by developing and implementing analytic models and intelligent automation to drive us toward a data-driven digital organization.

CDI's digital expertise makes us uniquely qualified to address the evolving expectations of today's connected customers and partners, along with Cisco sellers. Using real-time connected data, machine learning, and automation; the team enables Cisco sellers and partners to deliver a powerful, personalized experience—throughout the entire customer lifecycle. CDI is focused on providing customers with an immersive digital experience with Cisco. This in turn drives improvements in recurring revenue, cost savings and sales effectiveness for Cisco and its partners.

Who You Are

You are focused on turning complex data into information, information into insight, and insight into business decisions. You have experience communicating with diverse teams including data scientists, engineers, product managers, and executives and deliver high quality analytics insights with the ability to derive actions that can be integrated in to different workflows.

We are seeking high energy people who possess the following skills and experience:

• Minimum: Bachelor's in Computer Science, Mathematics, Engineering, Statistics, or related field Prefer a Masters or PhD
• 4 or more years of experience working with extremely large datasets, ETL processing and Machine learning pipelines
• Minimum 3 years' experience in SQL/NoSQL required
• Experience in Python/R and Data Warehousing required
• Experience with Hadoop, Map Reduce, Webex Teams, AWS/Azure/Cloud experience preferred

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything – people, process, data and things – and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.