Offers “Cisco System”

Expires soon Cisco System

Consulting Engineer

  • Vancouver, CANADA
  • Sales

Job description

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  • Location:
    Vancouver, British Columbia, Canada
  • Additional Location(s)
    Edmonton, or Calgary, Alberta, Canada
  • Area of Interest
    Engineer - Network
  • Job Type
    Professional
  • Technology Interest
    Networking
  • Job Id
    1256847
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What You'll Do

You will deliver Cisco Business Critical Services to Cisco customers, help customers to achieve their business goals by:

  • Maximizing and maintaining network availability
  • Accelerating network projects
  • Securing the network infrastructure
  • Improving operation efficiency by using analytics and automation

Your common responsibilities are:

  • Provide proactive day 2 support to Cisco solutions and architectures; deliver expected Cisco service value and outcome to customers.
  • Lead the discussions, on behalf of Cisco, of maximizing network availability, improving projects agility, network infrastructure security, and operation efficiency.
  • Be able to work with customer's operations, engineering and architecture teams, and build relationship with key customer stakeholders, and become a trusted advisor.
  • Present key findings, recommendations, and improvement at high level to customer management and executives.
  • Audit existing network infrastructure, identify gaps and provide remediation recommendations.
  • Recommend network infrastructure software and hardware lifecycle management strategy, and detail software version recommendations.
  • Review highly complex network designs and provide recommendations.
  • Provide expert support of Cisco routers, switches, WLAN devices and data center platforms.
  • Review network implementation plan and change method of procedure, provide recommendations; Assist customer hardware and software qualification; support change windows.
  • Recommend remediation for network infrastructure security vulnerabilities.
  • Perform analysis and diagnosis of highly complex network problems, and escalation support.
  • Be able to meet the customer on a regular basis at customer locations.


Who You'll Work With

You will be working with the following Cisco teams:

  • Working with Cisco's world class services consulting engineers, as well as other professional service project team members.
  • Interacting with Cisco sales account team, product development teams, TAC and other functional teams.

You will be delivering servicers to Cisco customers:

  • Supporting customers' operations, engineering, and network architecture teams.

Who You Are

CCIE route & switch, CCIE data center or equivalent knowledge and experience is required.

Technical skills:

Route and Switch:

  • Must have skill:
    • TCP/IP stack (IPv4 and IPv6 headers, important fields, operation), routing (OSPF, BGP), Ethernet, VLAN, STP, QoS
    • Understanding of basic router and switch operations, SW vs. HW switching, centralized vs. distributed platforms, understanding and knowledge of at least one Cisco platform architecture
    • Deployment experience - lab testing, MOP creation, implementation, troubleshooting.
    • Basic knowledge of security – network device security, AAA, IPSec
  • In-depth technical knowledge and operation/implementation experience of Cisco Enterprise routers and switches (ASR1000, Catalyst9000/6800/6500, ISR/ISR-G2 routers and other Catalyst switches).
  • Knowledge and experience of VSS, EIGRP, ISIS, site to site and remote access VPN technologies, Multicast.
  • Foundational knowledge of Cisco DNA (Digital Network Architecture), DNA Center, SDA (Software Defined Access) and SDWAN (Software Defined WAN) solutions.
  • Strong operations, implementation and design experience of campus networks and enterprise WAN.
  • • General familiarity with Cisco pro-active operational approaches such as software and hardware life cycle management, Software Risk Analysis, security advisory, release notes, field notices etc.
  • Basic programing/scripting skill, Python experience is preferred.

Data Center:

  • Must have skill:
    • Knowledge and hands-on Implementation/support experience with most commonly deployed Cisco Data Center networking products: Nexus 9k/7k/5k/2K, Catalyst 6500.
    • Strong design and operational knowledge of commonly used technologies & protocols in data center environments such as VPC/STP, LACP, OSPF/EIGRP/BGP, OTV/VXLAN, FC/FCoE/iSCSI, L2/L3 Multicast, DC QoS.
  • Strong consulting expertise for Data Center design and operational aspects.
  • Knowledge of ACI, Nexus 9K & MDS, hands-on experience is nice to have.
  • Troubleshooting expertise for common Data Center networking issues.
  • Enterprise / DC end-to-end, network multi-tenant and multi service virtualization.
  • DC Application and Network-centric point of delivery integration and migration, planning and execution techniques.
  • Knowledge of Cisco best practices and data center validated design guides for example VMDC etc.
  • Network service and network integration, especially Firewall, ADC, Compute, and storage etc.

Consulting Skills:

  • Excellent communication skill – superb listening and questioning skill, articulating idea clearly. Full professional level of spoken and written English.
  • Approachable personality, good at building trust.
  • Passionate about the job and the customer's success.
  • Commit to Cisco for the long term.
  • Proactive work attitude – seek improvements and drive changes proactively, instead of waiting and reacting to requests and issues.
  • Be able to work independently as well as collaborating with other people.
  • Professional Services experience is highly preferred.
  • Must be comfortable with leading discussion with customers about Cisco's recommendation of their network operations, implementation, changes and design.
  • Be able to handle pressure and difficult situations when network crisis or critical issues arise.
  • Understand Agile, DevOps concept.

Work experience:

  • Requires a mix of network operations, implementation, design and architecture experience, but focus more on network operations and implementation.
  • Has been working for one of more organizations long enough to fully understand network operations and lifecycle.

Vertical industry experience:

  • Public Sector and enterprise experience is highly preferred.

Work location:

  • Vancouver, BC, Canada is preferred.
  • Edmonton, or Calgary, Alberta, Canada are alternative.

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything – people, process, data and things – and we use those connections to change our world for the better.
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.


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