Analyst: QA (Quality Assurance) & UX (User Experience)

Enterprise Networking is a global leader in networking solutions for global enterprises. Our hardware and software products literally power the largest, most complex and pervasive networks in the world.

At Cisco, we are transforming networking from handling individual devices in the network to intent-based management where policies and automation build efficiencies for our customer companies. Help us write the next chapter on Networking – the enabler of government, education, business, military, social progress around the world. Your work will have an impact on millions of people every single day.

What You'll Do

The UX QA Analyst role is important to helping build the best quality software for the enterprise networking business.

Collaborating with UI/UX designers and testing specialists, this is a role that will challenge you to push the organization's thinking in new and user-centric ways. Working hand-in-hand with these experience designers, product management and engineering teams, you are responsible for the overall UI/UX Quality of the products and solutions by testing the UI fit and finish, performance and responsiveness of the UI and making sure that the UI matches the design specifications delivered by the UX designer.

Key responsibilities

• Work closely with a team of UX Designers and UI Developers from India and US team to create and execute test cases for the module.
• Validate user stories in context of Scenarios.
• Test the content presented to the user and the micro interactions.
• Error Testing to make sure that the messages provide appropriate feedback and do not dramatically interfere with the experience.
• Prepare Test Environment to execute the test cases.
• Track defects and give information of a defect to UI Developers in order to fix it.
• Prepare Summary Reports, and lesson learned documents from the previous testing experience.
• Prepare suggestion documents to improve the UI quality of the application.
• Conduct Review Meetings within the UX team and also with the UI Development team.

Who You'll Work With

The Enterprise Products and Solutions Organization at Cisco is responsible for $34B in annual revenue and the strategy, solutions and products that come along with the management and growth of that revenue. This team works across Cisco's product and technology development groups and partners to create solutions that ultimately hold supreme value for the customers. From their core business of routing, wireless and switching to their new technologies in Software Defined Networking (SDN), Connected Mobile Experience (CMX) and the Internet of Everything (IoE) - there is not an enterprise customer segment Cisco doesn't touch in some significant way. Cisco's range of customers is vast and wide…from global tech behemoths to worldwide manufacturers to local small businesses and everything in between.

Who You Are

An engineer with over 2 years performing Frontend QA Analyst job for rich, interactive, consumer or enterprise web applications.

Skills

• A track record of successful driving of UI/UX Quality in a team.
• Deep understanding of user interface patterns and style systems. ("pattern libraries")
• Experience collaborating with UX designers and UI developers.
• Expertise in defining and implementing UI QA guidelines.
• Have a keen eye of a Designer to identify Colors, Spacing, Text Style and Component Styling issues. Ability to closely follow the design specifications to perform the quality check.
• Project management experience; experience with Agile development.
• Professional and Personal Attributes
• Good communication and presentation skills.
• Ability to meet tight deadlines.
• Greater critical thinking, influence and leadership skills.
• Strong analytical skills.
• Independent and ambitious.

The ideal "YOU" experience

• Minimum of 2-3 years of experience.
• Experience working across regions/countries preferred but not required.
• Established QA work history backed by delivery and execution.

Education

• Degree in computer science or equivalent.

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.