Sales Support

Job description

Location:  Calgary Boutique, Calgary, AB

Reports to:  Operations Manager

Contract : Temporary, 6 months, fixed term

Your role @Chanel:

The Sales Support will support the sales team on the floor, and will perform administrative and back of house duties, while maintaining the CHANEL standards of excellent customer service, personal presentation and teamwork at all times.

What impact you can create at Chanel:

CUSTOMER SERVICE & ADMINISTRATIVE :

·  Establish and maintain strong client relationships by responding promptly and appropriately to internal and external queries and ensuring that clients are kept informed, where necessary
·  Provide the highest level of customer service, including prompt responses to requests from Clients, Boutique Management and Head Office
·  Assist on the shop floor as needed, applying CHANEL standards of customer service including welcoming clients, presenting new collections, and escorting clients to the door
·  Communicate appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office
·  Work effectively and efficiently within the team, both in front and back of house

BOUTIQUE SUPPLIES:

·  Ensure that back-office areas are kept clean and tidy
·  Ensure Cash and Wrap stations are prepared and stocked;  prepare packaging and assist with wrapping parcels as needed

What you will bring to the role:

·  Successful experience of at least 1-3 years in retail operations and/or stock experience
·  Knowledge of shipping and receiving
·  Customer experience mind-set
·  Detail oriented; excellent organizational skills
·  Excellent verbal and written communication skills
·  Comfortable working with different departments and teams;
·  Fluent English, French a plus

You are energised by:

·  A fast-paced work environment
·  Making a visible contribution to the success of a team

What you would gain from this experience:

·  The opportunity to work with a fun, creative and passionate brand;
·  The opportunity to support and contribute to the back of house.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process