Assistant Business Manager

Job description

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

We are currently recruiting a Fragrance and Beauty Assistant Business Manager for our leading counter in MYER Sydney.

ABOUT THE JOB:

The Fragrance and Beauty Assistant Business Manager supports the Business Manager in leading an energetic and passionate team dedicated to creating experiences for our clients. Through a keen sense of business acumen, the Assistant Business Manager is responsible for all retail activities that contribute to the brand’s image and leadership in the market by thinking 'outside the four walls' and considering the holistic client pathway. You will supervise the performance of the team, and guide towards achieving results and develop individual talents for future success.

WHAT YOU NEED TO KNOW:

As an Assistant Business Manager, you will drive sales, growth, and an unforgettable client experience with your team.  You will ensure the counter meets Chanel standards in every aspect, from client service to operations.

Key Responsibilities:

· 
Empower the team, provide feedback and show commitment to the growth and development of the team by supporting a culture of learning.

· 
Support the Business Manager to provide coaching and mentoring to the team in areas such as client experience, sales techniques, service flows, product knowledge & expertise.

· 
Role model the Chanel service standards for client experience and lead by example on the selling floor.

· 
Create and maintain a client base for the boutique by pro-actively to recruiting and growing client loyalty.

· 
Show passion and enthusiasm for all three categories with in the Chanel product mix – Makeup, Skincare and Fragrance.

WHAT YOU WILL BRING:

· 
Strong leadership and people management capabilities

· 
Excellent planning, organizational, and problem-solving skills.

· 
Enthusiasm, energy, and motivation to lead a team to success.

· 
Open-mindedness to diversity and cultural differences along with the ability to work with team members and clients of diverse backgrounds.

· 
The ability to work across a roster that covers the trading hours our retail partner.

WHAT CHANEL CAN OFFER YOU:

In this position, you will have the opportunity to further develop your skills in luxury retail management and client service, through career planning resources, development through formal training programs (in-house and externally), coaching and more.

Chanel is committed to rewarding people competitively and offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

We strongly encourage your application as we value the perspective, experience, and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer, and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.