Utilities Business Systems Analyst - Advanced

Job description

Position Description:

Become part of a growing team implementing innovative software solutions for the utility industry. If you enjoy travel, client interaction, and delivering high-impact business and technology solutions, this opportunity is for you.

At CGI, we are at the forefront of digital transformation—helping clients reimagine their operations and navigate the evolving digital landscape. Our success comes from the talent, dedication, and collaboration of our professionals. As a member of our team, you’ll be empowered to take ownership, drive results, and make a lasting impact while sharing in the value we collectively create.

As a Utilities Business Systems Analyst – Advanced, you will join a dynamic team supporting utility clients across North America, helping them design, implement, and optimize technology solutions that transform their operations and enhance customer experiences.

Your future duties and responsibilities:

•Collaborate with multiple external stakeholder groups to conduct business process reengineering sessions and define business requirements and workflows.
•Create and maintain functional deliverables, including business process diagrams, design specifications, and configuration documentation.
•Develop and deliver client training programs, including training materials and workshops.
•Design and configure applications to align with client business processes and evolving operational requirements.
•Identify and implement process improvements that enhance customer experience and system performance.
•Support implementation of new functionality, configurations, enhancements, interfaces, and reports.
•Troubleshoot and resolve system issues, including those related to configurations, extensions, or integrations.
•Analyze complex problems, research potential solutions, and execute resolution steps to address client challenges.
•Develop and execute comprehensive test plans, test cases, and test scripts, ensuring quality and reliability.
•Maintain exceptional communication and collaboration across project teams and client stakeholders.

Required qualifications to be successful in this role:

•Bachelor’s degree or equivalent combination of education and experience.
•1–2 years of relevant professional experience.
•Ability to travel up to 67% of the time to work on-site with clients.
•Demonstrated experience developing and delivering training sessions and user documentation.
•Strong analytical and problem-solving skills, with a logical and methodical approach.
•Excellent verbal, written, and presentation communication skills.
•Proven ability to work effectively in a dynamic, collaborative team environment.
•Self-motivated, detail-oriented, and adaptable with a positive attitude and strong work ethic.
•Experience working on project-based assignments is preferred

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 - $156,700.00.

CGI’s benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
•Learning opportunities and tuition assistance
• Wellness and Well-being programs

Skills:

·  Business Analysis
·  Requirements Analysis
·  Utilities

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.