Backup L2 Administrator (IBM Spectrum Protect / TSM)

Job description

Position Description:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Your future duties and responsibilities:

Backup L2 Administrator (IBM Spectrum Protect / TSM)

Location : Bangalore, Hyderabad ,Chennai,Pune

Role Overview :

The Backup L2 Administrator is responsible for advanced management, troubleshooting, and optimization of enterprise backup and recovery systems. This includes IBM Spectrum Protect (formerly Tivoli Storage Manager – TSM) and related technologies. The role requires deep expertise in backup infrastructure, strong problem‑solving skills, and the ability to resolve complex issues independently while ensuring data protection, availability, and compliance.
Key Responsibilities
- Provide L2 support for escalated incidents across IBM Spectrum Protect / TSM backup environments.
- Manage and maintain backup servers, storage pools, schedules, and policies.
- Perform installation, configuration, patching, and upgrades of backup infrastructure.
- Conduct performance tuning, capacity planning, and optimization of backup systems.
- Implement and manage disaster recovery strategies, replication, and restore testing.
- Troubleshoot complex issues related to backup failures, restore operations, and tape/disk libraries.
- Automate routine backup tasks using PowerShell, Bash, Python, or Ansible.
- Collaborate with infrastructure, database, and application teams to ensure seamless backup coverage.
- Lead root cause analysis for critical incidents and document resolutions.
- Maintain knowledge base and documentation for configurations, processes, and troubleshooting guides.

Required qualifications to be successful in this role:

- 6–8 years of experience in enterprise backup administration with strong L2 expertise.
- Hands‑on experience with IBM Spectrum Protect / TSM in large enterprise environments.
- Strong knowledge of backup architecture, storage pools, deduplication, and retention policies.
- Expertise in disaster recovery planning, replication, and restore testing.
- Experience with tape libraries, disk storage, and cloud backup integrations.
- Familiarity with databases (Oracle, SQL, PostgreSQL) and VMware/Hyper‑V backup strategies.
- Proficiency in scripting and automation for backup operations.
- Solid understanding of networking concepts, storage systems, and OS integration.
- Ability to lead critical incident resolution and mentor junior backup administrators.
Preferred Qualifications
- Certifications: IBM Certified Specialist – Spectrum Protect, ITIL Foundation.
- Experience with other enterprise backup tools (NetBackup, Commvault, Veeam) for hybrid environments.
- Exposure to cloud backup solutions (Azure Backup, AWS Backup).
- Knowledge of ITIL processes for incident, problem, and change management.

 

Skills:

·  Backup & Recovery
·  Incident Management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.