Technical Service Specialist

Job description

Create Your Own Chemistry: What We Offer You

 

At BASF , we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation. 

 

We provide a fulfilling work environment with a strong emphasis on the physical and psychological safety of our employees and the communities we operate in. We are always working to form the best team with an emphasis on diversity, equity and inclusion and through lifelong learning and development.  

 

At BASF, we constantly strive to become an even better workplace. As a result of our commitment to our employees, BASF has earned various awards, including being recognized by Mediacorp as a Top Employer in Canada and the GTA in 2023, and for many consecutive years prior.  We are also thrilled that, for the first time ever in 2023, we have been further recognized by Mediacorp as one of Canada’s Top Employers for Diversity, as well as for Young People. 

 

We invite you to join our best team on our journey to create solutions for a sustainable future! 

 

Technical Service Specialist, Automotive Refinish (92259)

 

Working Model: Remote

 

Location: Saskatchewan, CA

 

Where the Chemistry Happens…

 

 

We are seeking a professional like you to focus on the customer experience and driving profitable growth.  You will bring specific application, industry, and market knowledge to understand the diverse markets where we play and build trusting and satisfying customer relationships.  You will support the Saskatchewan market, working with automotive and Industrial refinish paint customers to grow our market share.

Formula for Success: You Will…

 

 

·  Provide technical support to customers, including distribution, industrial and collision centres.
·  Conduct training in areas including, but not limited to, product demonstrations, troubleshooting, and color matching.
·  Work to drive customer retention, competitive conversions, and improved product performance, and development of new products.
·  Partner with the R&D lab to identify and solve product complaints.
·  Travel to customer sites at least 50% of the time.

 

Ingredients for Success: What We Look for in You…

 

 

·  Education and sound product and technical knowledge.
·  Automotive paint experience.
·  Ability to conduct training programs and lead product demonstrations.
·  Ability to troubleshoot technical issues including application and color matching in collision centers.
·  Customer service focus.

 

Create Your Own Chemistry: What We Offer You

 

Adding value to our customers begins with adding value to you. you@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you – the whole you – in all stages of your life and career. With you@BASF, you create your own chemistry. 

 

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.  We also provide engaging learning and development opportunities to help you make the most of your talents and your role. 

Inclusion and Equal Opportunity Employment

 

BASF is dedicated to creating a diverse and inclusive workplace where our employees can be their authentic selves. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, place of origin, ethnic origin, colour, religion/creed, sex/pregnancy, marital status, family status, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law. 

 

We seek to make our recruitment process accessible for applicants with disabilities. If you require accommodations or support throughout the recruitment process, please contact ta-canada@basf.com with the subject line “Recruitment Accommodation Request”. 

Privacy Statement

 

BASF takes security & data privacy very seriously. We will never request personal or financial information of any kind via either text message or direct message on any social media platform or job board. Furthermore, we will never offer a candidate a position and request a cheque for equipment or any other type of payment during the job application process. If you have experienced any of the above, please contact myhr@basf.com to report fraud.