Assistant Manager, Technical Service, Nutrition & Health Japan

Job description

O bjectives of the Position          

Come join us on our journey to create solutions for a sustainable future with Technical Services, Pharma Solutions, BASF Japan Where the Chemistry Happens. The Technical Services, Pharma Solutions, is an exciting opportunity where you will develop and drive the Sub regional strategy for technical service and customer support. He/She will develop research-based technical concepts and create unique value propositions for the target market area. Further, will motivate and train sales and marketing team members to achieve or exceed targets, maintain relationships with customers and universities to promote BASF products and assist in developing global R & D goals. The candidate will also be responsible for identifying unrealized customer potential in terms of quality and application of pharma solutions products.

M ain Areas of Responsibilities and Key Activities

·  To manage and conduct Sub regional customer and application dialogues to understand needs from a technical perspective, leading Sub regional seminars/workshops and trainings with customers (including our distributors) to disseminate technical expertise and support sales efforts. In- depth technical knowledge of the BASF Pharma portfolio is a big plus. 
·  The candidate solid technical knowledge will serve as a platform   to convey Sub regional technical key selling arguments ('unique value proposition' (UVP)) of our products. To also apply this knowledge as to participate in Sub regional regional technical conferences to share & gather technical expertise and look for innovation potential.
·  Based on customer needs, will recommend development of meaningful technical product promotion literature in coordination with the global communication team and the global technical marketing team. Additionally, to support field sales with technical product information, application methods, and customer complaint resolution.
·  The candidate strong analytical skills will help identify regional gaps between customer needs and competitors' products to differentiate BASF-products and look for innovations.
·  To identify and assess new products from competitors improving regional market intelligence from a technical perspective.
·  Solid project management abilities  will serve the candidate well as to run flawless regional product launches in line with global expectations.
·  Relationship building will be essential as to develop necessary contacts with counterparts within the industry, government agencies, and academic institutions involved with product marketing, regulatory, application, innovation, new product development, and technical research.
·  Ensuring compliance with all BASF policies and governmental regulations in the area of Safety, Ecology and Eco Efficiency, Sustainability, and Traceability, as well as regulatory compliance of the BASF Pharma Solutions portfolio in Japan/ Korea.
·  As the Sub regional technical expert, will communicate effectively, not only within Japan & Korea but also with global colleagues including Technical Services laboratories, Technical Marketing and Strategic Marketing to help drive the new strategic direction for BASF’s pharmaceutical business
·  There will be a travel requirement within Japan & Korea, estimated at 40%.

 

Job Requirements

Education & Working Experience

·  PhD in pharmaceutical sciences, chemistry, chemical engineering, biology, or related fields with 3 years (min) experience or 
·  Masters’ degree with 5 years (min) experience or
·  Bachelors’ Degree and 8 years (min) experience.
·  Experience in the Pharmaceutical or Bio-pharmaceutical industry is a plus.

Language
Japanese: Native, English: Business, Korean: Conversation (Preferable)

IT Skills
Microsoft Office, Salesforce, ChatGPT