Supplier Governance Manager
Sydney, AUSTRALIA
Job description
Supplier Governance Manager | Personal Injury | Sydney, NSW
About us
At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
About the role
The role reports into the Senior Manager of Governance and Reporting in our Personal Injury Division, and its primary purpose is to oversee the onboarding, renewal, and governance of supplier contracts, ensuring compliance with procurement, cyber security, IT, as well as risk and regulatory standards. This role will work closely with internal teams to manage supplier supervision and monitoring programs. Key elements of this role include:
Working with internal and external stakeholders to assess suppliers required to be onboarded, including a risk-based approach to determine tiering of suppliers and level of governance required.
Providing oversight over end-to-end supplier onboarding, contract renewals and variations, document execution, supplier governance, and offboarding.
Oversee negotiations with suppliers to ensure they create value across customer experience, quality, and spend.
Working closely with the Cyber Governance team to oversight manage identified supplier cyber system vulnerabilities. Assist the business in Ddeveloping and implementing cyber remediation plans, ensuring that all risk mitigation actions are completed within the designated timeframes.
Maintaining accurate records of supplier agreements, risk assessments, compliance documentation, and supervision and monitoring routines. This includes monitoring annual cyber security testing, audit reports, and insurances for all suppliers.
Facilitating supervision and monitoring routines to ensure supplier activities are in line with requirements outlined in the supplier Service Level Agreement/ Statement of Works.
Assisting with analysing the effectiveness of supplier partnerships and with the implementation of improvement plans where compliance and/ or performance are outside of Allianz’s appetite.
Working collaboratively with the National Claims Team, Branch and Team Leaders, and Injury Management Specialists to build business awareness of agreement terms, compliance, legislation, guidelines, contractual requirements, and performance to steer claims to the most appropriate supplier partners.
Supporting the management of supplier relationships to ensure alignment with organisational goals and expectations, where required.
About you :
Demonstrated experience in supplier / vendor management, procurement, or contract administration, with strong understanding of governance, risk, and compliance ideally within the financial services industry.
Excellent verbal and written communication skills, capable of communicating with stakeholders at all levels with clarity, impact, and influence.
Demonstrated understanding of cyber security standards, IT systems, and risk management practices is highly advantageous.
Experience working across Enterprise Risk, Operational Risk, Governance, Legal, Compliance, or Regulatory Assurance.
High attention to detail with focus on compliance and regulatory requirements.
Strong analytical and problem-solving skills to address supplier-related issues effectively.
Experience in managing and fostering strong relationships with internal teams and supplier partners.
Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
Tertiary qualifications in a relevant discipline.