Sales Associate
Gurgaon (Gurgaon) Sales
Job description
Key responsibilities/What you do
Provide timely, accurate, and efficient telephone sales and customer
service support for various e-commerce and insurance clients. Answer
all inquiries related to products or services and increases sales by
offering additional products through effective up-selling/cross-selling
techniques. Required to attain performance and sales objectives on a
monthly basis.
Key tasks/What you bring
· Provide telephone support for e-commerce and insurance clients.
· Provide new quotes to customers inquiring about the purchase of insurance.
· Increase sales by offering additional products through effective up-selling/cross-selling techniques while meeting or exceeding monthly performance objectives in terms of sales volume, call answer time, and call quality.
· Make changes to existing policies such as processing cancellations or refunds of purchased policies.
· Interpret policies and provide benefit information to customers.
Minimum Requirements
· Post-secondary education and a minimum of 6-12 months
· experience in customer service related function.
· Possess Accident and Sickness license or willing to become licensed.
Key tasks/What you bring
· Proficiency: Proficient in Microsoft office, excellent communicator, compassionate nature
· Qualification: Graduate
· Experience: 6 to 12 Months/Fresher
· Possess TICO certification or willing to become certified.
· Proven success in a sales environment where there was a demonstrated ability to identify customer’s needs and provide optimal or alternative product solutions to meet those needs.
· Ability to maintain an energetic and enthusiastic attitude when faced with rejection.
· Ability to pay close attention to detail and multi-task.
· Fluency in French is preferred.
Key benefits/What we offer:
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
62548 | Operations | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.
Join us. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.