Ops Controller Greater Reunion Island F/M

Job description

Key Responsibilities/What You Do

Within the Global Operations (COO) function, the department Performance and Productivity Team is responsible for overseeing and optimizing the financial and performance management processes of the Operations. This involves strategic financial planning, budgeting, and analysis to support effective decision-making and global Operations performance. The unit contributes to the organization’s overall success by ensuring financial health, identifying opportunities for efficiency improvements, and providing valuable insights to support the achievement of strategic goals. Its scope is global COO across +50 business units and all Lines of Business (LoB) with approximately 17,000 FTE.

As an Ops Controller, you will report to [manager role]. You will be responsible for supporting the financial management processes for all Lines of Business (LoBs) within the Business Unit scope. Your role involves assisting in strategic financial planning, budgeting, and analysis to support effective decision-making. You will collaborate with various departments to contribute to high-quality reporting and forecasting, while ensuring solutions adhere to Group policies and guidelines. By supporting financial health and identifying opportunities for efficiency improvements, you will contribute to the organization's success and support the achievement of global strategic goals.

You will be responsible for:

• Monitoring Operations costs to ensure adherence to budgets and financial targets.
• Continuous analysis of financial performance.
• Supporting the coordination of Operations Planning Dialogue (PD).
• Assisting in high-quality cost reporting and forecasting to ensure sound decision-making.
• Contributing to the automation of data collection, consolidation, and reporting with systematic integration to the Finance department.
• Financial advisory and calculating business cases

Duties and Responsibilities:

• Financial Planning: Assist in developing comprehensive financial plans aligned with organizational targets, broken down into concrete budgets for budget owners.
• Financial Controls: Support the establishment and maintenance of robust financial controls to safeguard assets and ensure compliance with policies.
• Financial Analysis: Conduct financial analyses and provide insights to support strategic decision-making.
• Performance Monitoring: Help monitor financial performance against budgets, identify variances, and recommend corrective actions.
• Financial Reporting: Ensure accurate and timely financial reporting to all relevant stakeholders, including management and regulatory bodies.
• Financial Forecasting: Assist in developing financial forecasts and projections, aiding proactive decision-making and resource allocation.
• Cross-departmental Collaboration: Collaborate with other Operations and non-Operations departments to gather data, align financial strategies, and contribute to cross-functional initiatives, enhancing the overall success of Allianz Partners.
• Risk Management: Identify financial risks and support strategies to mitigate them, safeguarding the financial health of Allianz Partners.
• Process Excellence: Contribute to continuous process improvements in financial procedures and systems to increase efficiency and accuracy from a Business Unit perspective following global standards.
• Strategic Planning: Collaborate with other teams to align financial strategies with overall organizational objectives of Allianz Partners.
• Stakeholder Communication: Communicate financial insights and recommendations clearly and systematically to non-financial stakeholders to facilitate understanding and informed decision-making.
• Audit Coordination: Assist in coordinating and managing external audits, ensuring compliance and accurate representation of Operations financial data.
• Adherence to Group Standards: Stay informed about standards, ensuring the organization’s practices of Allianz Partners comply with them

Key Requirements/What You Bring

The role requires strong analytical and communication skills. You need to be a team player with a Finance and/or Operations performance management background, high motivation, and energy, eager to learn more about insurance and service business, its core operations, and underlying drivers for cost & productivity.

• First experience working in an analytical function, be it within Operations, Finance, IT, audit, consulting, or a similar analytical role with affinity to new technologies.
• A passion for data, technology, and analytics, translating data-driven insights into decisions and actions.
• Excellent knowledge of Microsoft Excel (incl. VBA) and BI tools; preferably programming skills (e.g., Python).
• IT technical affinity as well as knowledge and practical experience in handling databases and process systems.
• Ability to bring structure into complex issues and have very good analytical skills.
• Passion for managing change and being a good communicator with the ability to thrive in a global setup.
• Comfortable with multiplex setups driven by a large number of stakeholders in a multicultural environment.
• Proficiently & efficiently working in Excel & PowerPoint.
• Knowledge of BI tools and similar, e.g., PowerBI, SAP BO, SQL.
• Fluent in English, additional language as a plus.

Key Benefits/What We Offer

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer-driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.