Medical Services Coordinator

Job description

What you do

•    Entry of treatment guarantees into the system
•    Checking policies for coverage and completing treatment guarantees up to authorization stage 
•    Following up on outstanding cases by e-mail and telephone
•    Processing of Maritime cases
•    Reviewing the work queues and preparing for distribution and system management
•    Other responsibilities as required and directed by the manager
•    Assist in the processing of treatment guarantees
•    Assist Manager in creation of policies for the department
•    Record minutes of team meetings
•    Responsibility for Health, Safety and Welfare within team (please refer to the Company’s Safety Statement for full list of responsibilities).

What you bring

•    Experience in the health insurance industry
•    Willingness to develop Medical knowledge
•    Previous experience in a customer focused role , in a an administrative capacity 
•    Strong Knowledge of Microsoft Office (Excel, Word)
•    Completion or progression towards the Diploma in Private Medical Insurance.
•    Customer focused
•    Strong communication (verbal & written)
•    Ability to work effectively within a team environment 
•    Honesty and Integrity 
•    Ability to work under pressure
•    Negotiation skills
•    Ability to work on own initiative
•    Highly motivated and proactiv

What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.We are there to empower and encourage you with your personal and professional development ensuring  that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

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83921 | Customer Services & Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Join us. Let's care for tomorrow.