Life Relationship Specialist/Associate | Hybrid - Allianz - Minneapolis

Job description

Hiring Manager: LaRita Fenske

Recruiter: Sam Snelson (samuel.snelson@allianzlife.com) | Please email me after you have applied with an attachment of your resume.

Pay Band: 2 or 3 depending on experience

Employee Referral Information: Employee Referrals should be sent via email to the assigned recruiter for the role. Please include the job title, job ID, and the referral's resume. Referrals must be position-speciﬁc or no referral award will be given.

Internal Background Check Information: Allianz Life requires a criminal background check, credit check, and/or social media check as needed for all positions requiring securities registrations, oﬃcer level and above positions, and positions included in the Allianz Group Fit and Proper Policy.

What you do:

You will be a primary point of contact and provide proactive communication and education for Life sales teams and producers. Provide subject matter expertise and independently manage service requests, exception/accommodations requests, complex situations and elevated service concerns on a broad range of cross functional operational issues. Influence business results through strong relationships, communicating operational changes. Effectively engage in data collection through gathering customer feedback. Take a collaborative approach to problems to resolve situations ensuring involvement and communication with all partners. You will report into the Relationship Management Senior Manager/ Manager.

· Build and maintain personal connections to solidify relationships with producers, business partners and peers. Participate in team and department projects, and special assignments.

· Demonstrate strong interpersonal skills, effective communications and interactions resulting in a positive impact to the customer experience. Provide customized service for assigned producers and wholesalers. Ensure distribution partners are aware of operational processes and changes.

· Review, research, problem solve and take action by responding to varied and complex service request, accommodations/exceptions and elevated service concerns. Apply extensive and broad knowledge of Allianz's business by working with multiple departments across the company to ensure problem resolution.

· Influence business results and customer behaviors on a broad range of resolutions by: monitoring trends, identifying opportunities and resolutions; soliciting and gathering customer feedback; providing and recommending improvements and educating producers and distribution partners.

What you bring:

· 2+ years of experience: Allianz experience or transferable customer service or relationship management skills. Life insurance experience

· High School Diploma required

· You must be legally authorized to work in the U.S. and will not require immigration sponsorship for visa status now or in the future (e.g. H1-B, L-1, TN, etc). If you are currently on CPT/OPT, you are ineligible due to the need for future immigration sponsorship.

Offers “Allianz”

Job description