Invoicing, Collection & Recovery - Associate

Job description

Position Summary

This role consists of performing all activities related to business partners invoicing and commissions calculations and payments, as well as internal rebilling invoice processing. The activities and responsibilities in the role consist of monitoring debtor accounts, following up outstanding payments, ensuring the timely payment of monies owing, reconciliations and monitoring commission payments.

Key Result Areas

Business Partners Invoicing

• Invoice processing at the designated frequency
• Analysis and investigation of billing errors
• Assistance with customer queries, including related to invoices and accounts
• Liaison between business partner and internal stakeholder team
• Cash Collection
• Cash Allocation & Accounting clearing
• Recovery

Business Partners Commission

• Commissions calculation
• Point of contract for broker, CRM and sales on escalations regarding unpaid commissions
• Filing of commission tax invoicie
• Assistance with queries related to commissions calculation, payment and disputes
• Commissions payment processing
• Reporting on paid commissions, including related tax
• Reconciliation of invoices to system generated commissions payments

Rebilling Management (Allianz/Allianz Partners Intercompany

• Invoice processing
• Dispute Management

Other responsibilities

• Assist with closing activities
• Assist with the on-boarding and off-boarding of clients
• Analyze and investigate system issues
• Assist with team queries and escalations
• Provide active input into the design and implementation of process improvement initiatives.
• Support in event of internal or external audits
• Other ad hoc tasks and responsibilities related to Invoicing, Collection and Recovery as assigned

Key Skills

Communication

• Excellent written and verbal communication.
• Networking skills: Ability to liaise with members of other functions.
• Ability to work and communicate with different cultures, levels and organizations world-wide.

Efficienc

• Strong analytical skills.
• Ability to synthesize.
• Ability to arbitrate and prioritize.
• Ability to interact with all levels of the organization.
• Solutions and results oriented.
• Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge.
• Solid organizational skills including attention to detail and multi-tasking skills.

Accountabilit

• Capacity to learn.
• Ability to undertake initiative.
• Customer service.

Technical knowledge

• Finance and Insurance Acumen
• Accounting & Tax knowledge
• Invoice & Debt Management
• Cash allocation & commissions
• SAP knowledge
• Excel proficiency