Head of Global Service Line - Data, Analytics & AI/Gen AI(Analytics Utility Services)

Job description

An important position in Allianz Services Leadership, responsible for leading Data, Analytics & AI/Gen AI (Analytics Utility Services) services globally, which is a strategic area. Develop and implement a strategic framework for building a Centre of Excellence to deliver Data, Analytics & AI/Gen AI solutions, assets, expertise and new ideas by establishing the Vision, Customer Relationship, Operating/Delivery model, Structure and Financials. Contribute with expertise and industry trends on Data, Analytics, AI/Gen AI to offer solutions and best practices. Create scaling of solutions/assets and ensure customer delight and employee engagement

 

What you do:

·  Provide vision, strategic direction and expertise to deliver high quality Data, Analytics & AI/Gen AI solutions/services to multiple Customers across the AZ Group according to Group Data/AI Strategy, Governance and Guidelines 
·  Ensure global service delivery by establishing a Centre of excellence for Data, Analytics & AI/Gen AI portfolio. Define Vision, structure, resources & operating model to create solutions/assets and to meet Customer demands. Become the preferred partner to clients with the Centre of Excellence for Data, Analytics & AI/Gen AI
·  Enable mutually rewarding relationships with important partners. Develop a best practice sharing model to ensure scaling of reusable assets and enhance customer experience. End-to-end responsibility and accountability of customer relationships for the respective service, measured by NPS/Customer Satisfaction
·  Deliver benefits to Customers, through scalable solutions/assets, continuous improvements and technologies. 
·  Lead a 'Great Place to Work' . Create a highly engaged work environment to attract and retain a globally inclusive experienced workforce. Sponsor & guide programs focused on skill development, following Strategic Workforce Planning & Future skill strategy of Allianz Services. Create a brand to attract best of talents globally.
·  Accountable for the P&L of the service line and contribution to the growth plans of AZ Services. Establish prudent planning and cost management to deliver OP following the PD and local regulatory requirements.
·  Understand and follow relevant Group (E.g.: GDPR), Customer's and Location specific legal/compliance standards and regulations, with special focus on Data Privacy, info sec etc. Monitor potential risks and establish mitigations and controls.
·  Adopt Industry Best Practices and certifications. Benchmark to improve.
·  Increase growth, by deepening/widening the customer footprint, and by enhancing the service portfolio with potential high demand services.
·  1Ensure to keep up with the industry technology evolution to bring in valuable innovations. Look for sustainable and complimentary partnerships with Industry Forums/Partners.

 

What you bring:

·  Demonstrated capability in Building successful Centres of Excellence 
·  Understanding & exposure to Data Science, Data Engineering, Automation, Generative AI and related fields and of Insurance and BFSI Industry
·  Senior leadership experience in Global roles with the ability to steer and lead diverse teams.
·  Exposure to working with Global C+ level partners in a large Organization set up. 
·  Able to think in end-to-end, beyond the boundaries of once own area, and able to lead efficiency and quality improvements across the Organization.
·  Doctorate / master’s level degree in Technology or a related field
·  Excellent analytical skills, influencing skills, initiative, and decisiveness.
·  Good networking and relationship building skills.
·  Spoken and written fluency in English is crucial.

 

Future Orientation

·  Keeping updated on fast changing technology landscape in Data, Analytics & AI/Gen AI
·  Responding to evolving demands from Customers by providing top-notch solutions
·  Upskill teams to take on the future technology variations and insurance industry trends.
·  Understand and adapting to new Generations of Customers and Employees
·  Build dynamic & agile leadership to take on the fast-changing industry scenarios

 

What we offer:

·  We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
·  We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
·  From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
·  Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach

 

 

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. 
 
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. 
 
Join us. Let's care for tomorrow . 
 
Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.