Fraud Management Coordinator (DE)

Job description

Position Summary

 

The "Fraud Management Coordinator" is placed in the Business Unit within the Fraud Managmenet COE under the Operations Steering and Transformation function in Operations. 

This position reports directly to the Regional Head (Lead) of Fraud Management (of the concerned region of the Business Unit (BU)). The role is responsible for safeguarding the Business Unit against fradulent activities across the Lines of Business (LoBs).

In order to ensure the local connect (with local fraud trends, culture, customer behavior, liasing with local law enforcement, the fellow insurer etc.) and also for the disciplinary purpose. This position will also report into a senior functionary (Manager) locally at the BU (it could be a Head of LoB/Head of Ops/Head of Ops Support or the country manager)

 

Duties and Responsibilities

 

·  Strategy Development
·  Organization
·  Processes
·  Technology
·  People
·  Reporting
·  Other responsibilties include:
·  Incident Response, Legal Collaboration, Vendor Management and Stakeholder Management

 

Requirements

 

·  Strong written and verbal communication in both English and German
·  Very good analytical and problem-solving skills
·  Related work experience on a similar role, and/or relevant certification or training in a related area desirable 
·  Good performance rating - minimum "at target"
·  Knowledge and experience with a range of travel insurance products: trip cancellation, train and flight tickets, events, public transportation, car rental, luggage and price protection 

 

61242 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Non-ex