Customer Account Management Executive (Contract)

Job description

 71342 | Operations | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Temporary

Looking for a career that allows you to take ownership of your work?

This position involves monitoring and clearing of excess premium payments and benefits payout, assisting in outbound communication to customers, regulatory reporting, and policies data cleaning.

You'll be responsible for:

• Responsible for prepay and payable management
• Involve in submission of reports to regulatory bodies, auditors and other stakeholders
• Assist in projects related to the sending of notices, letters and statements to our customers, which involving data checking, user testing, coordination of batch production and delivery
• Involve in policies and customers’ data cleaning
• Involve in handling enquiries related to refund of payment and outbound communication to customers

Important to your success:

• Diploma/Degree in any discipline
• Minimum 1 year working experience, preferably in the financial sector  
• Good in excel and data analysis skills
• Good command of spoken and written English
• Availability for extended hours as needed
• Familiarity with using ChatGPT for automating routine tasks and enhancing productivity 

Disclaimer Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.