Claims Specialist - ART

Job description

Let’s care for tomorrow.
Your ambitions.  Your dreams.  Your tomorrow

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses. 

 

We are looking for a Claims Specialist based in London or Munich.
 
Your Team 
The Alternative Risk Transfer (ART) line of business of Allianz Commercial creates innovative tailored structured insurance, captive reinsurance, and other non-traditional risk management solutions for a wide range of corporate and financial clients globally. We specialize in helping our customers mitigate their most complex risks with bespoke multi-year and multi-line agreements covering a broad range of risks, leveraging our expertise in alternative risk transfer and the global capabilities of the Allianz Group.

 

The Impact You Will Have 
Reporting to the Global Head of ART LoB Claims You will proactively manage claims portfolios, overseeing both internal teams and external service providers like Loss Adjusters. You will handle high-exposure domestic and international claims, resolving complex issues and ensuring cost-effective, service-oriented solutions. You will ensure all claims are processed within authority limits, in line with Allianz Commercial Claims Standards. 

 

Additionally, you will support business acquisition and retention, including client and broker negotiations, while developing and maintaining strong relationships with brokers, clients, and third-party adjusters.

 

Some of your specific responsibilities could include:

·  Familiarize with ART LoB business and manage the allocated claims portfolio(s).
·  Maintain accurate claims records in AGCS and ART LoB-specific systems, ensuring proper monitoring and reflection of claim data.
·  Manage the production of management information reports and proactively identify loss trends.
·  Ensure proper documentation, coverage evaluation, and reserving for claims, while coordinating with internal and external teams.
·  Coordinate settlement of medium to high-value claims, supporting cost-effective and service-oriented solutions.
·  Ensure claims compliance within authority limits, refer cases appropriately, and assist in audits and procedure establishment.
·  Build and maintain relationships with brokers, clients, and stakeholders, and support marketing activities and business acquisition.

 

What You’ll Bring to the Role

·  Expert Knowledge in Products and Coverages: Deep understanding of relevant products, terms, wordings, and conditions across Lines of Business (LoB).
·  Claims Handling Expertise: In-depth knowledge of the claims process from notification through settlement and recovery.
·  Reserving and Reinsurance: Strong grasp of reserving principles, coinsurance, and reinsurance practices.
·  Legal and Regulatory Understanding: Knowledge of legal frameworks, litigation processes, and dispute management techniques.
·  Relationship Building with Brokers: Proven ability to build and maintain strong relationships with brokers at peer group level.
·  Communication and Presentation Skills: Clear, effective communication both written and verbal, with strong presentation capabilities.
·  Influencing and Negotiation: Skilled in negotiating, managing conflicts, and influencing decisions in complex situations.
 

62215 | Customer Services & Claims | Professional | Allianz Commercial | Full-Time | Permanent

 

What’s in it for you?

Let’s care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong.  We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us.

 

Let’s care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

 

Let’s care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

 

Let’s care for life’s twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. 

 

Let’s care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

 

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.Allianz Commercial helps customers to prepare for what's ahead.

 

Learn more about careers at Allianz Commercial by clicking here.

 

Learn more about Allianz Commercial by clicking here.

 

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture.
 

People with disabilities:
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com
 

Recruitment Agencies: 
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly.