Account Management Intern

Job description

Our Mission at Allianz Technology:  Leading IT with you! Our mission is to shape the IT agenda of Allianz, provide leading IT solutions, and demonstrate the confidence to lead... with you. We aim to be the IT provider for the Allianz Group, working collaboratively to run, optimize, transform, and innovate infrastructure, applications, and services. Together, we strive to co-create the best customer experience.

Join Our Fun Team:  We are looking for an enthusiastic intern to join our team and contribute to our mission of building the Account Management support team at Allianz Technology.

 

You will

Support Account Management:

·  Assist in managing customer relationships within the Allianz Group regarding the End2End process for IT services provided by Allianz Technology SE.
·  Support in establishing and developing relationships with customers and aiding in regular alignments with stakeholders.
·  Help in the annual review of customer satisfaction, management of NPS surveys, and follow-up action items regarding feedback analysis.
·  Assist in preparing reports for monthly financial meetings (customer management level/dispute handling).

Financial & Contractual Support:

·  Aid in the preparation of reports for monthly financial meetings (customer management level/dispute handling).
·  Support ad hoc billing clarification and reporting.

Contracts:

·  Assist in contract E2E negotiation.
·  Support contractual initiation, negotiation, tracking, and closure of all services and projects delivered.
·  Ensure contractual coverage of revenues and status follow-up.
·  Track and follow-up on contracts in the signature process to ensure timely closure.

Finance:

·  Track and help close overdue receivables and control monthly payments.
·  Assist in the monthly approval for billing items.
·  Ensure monthly financial reconciliation.

Revenue Planning:

·  Support annual planning with the OE & AzT Service Organization.
·  Follow-up on charging status versus plan/request necessary accruals (OE/CFO).

 

Your Skills:

·  Hybrid work model 
·  6 months internship 
·  Schedule from 9:00 to 14:00 
·  Currently pursuing a Bachelor’s or Master’s degree.
·  Passion for learning and IT tech culture.
·  Independent and self-driven working style.
·  Proactive and curious approach to new topics.
·  Fluent in English, both spoken and written.
·  Good data analytical skills.
·  Strong competence in MS Office applications (Outlook, Word, Excel, and PowerPoint).

 

Your Benefits

· 
Access to LinkedIn Learning and other skill development opportunities. 

· 
Networking opportunities within a diverse and dynamic team. 

·  Gain valuable experience in a leading global IT organization.
·  Develop your skills in a supportive and dynamic team environment.
·  Contribute to meaningful projects that impact the Allianz Group.
·  Enjoy a collaborative and fun work culture.

About Allianz Technology

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.

 

D&I statement

Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, ethnicity and cultural background, age, nationality, religion, disability, or philosophy of life.

Join us. Let´s care for tomorrow.

You. IT