The Writers Bar Server

Job description

Company Description

A global luxury brand with hospitality at its heart,  Raffles Hotels & Resorts  encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakarta  is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

Job Description

The Writers Bar Server is responsible for providing exceptional beverage service to guests, ensuring their satisfaction and enhancing their overall experience. Their primary responsibility is to accurately and efficiently take and process drink orders while maintaining a high level of professionalism and attentiveness. They offer personalized recommendations, share product knowledge, create a welcoming atmosphere and contribute to the hotel's reputation for service excellence. Their engagement with guests is crucial as they anticipate their needs and deliver beverages promptly and with attention to detail. Their exceptional service helps the hotel fulfil its commitment to providing a memorable and enjoyable stay for every guest.

Qualifications

The candidates for this position should possess a high school diploma or equivalent; additional certifications in hospitality and bartending will be beneficial. Candidates with previous experience in a similar role are preferred, especially in luxury hotels. Essential qualifications include a comprehensive knowledge of various beverages, excellent guest service skills with multilingual proficiency, physical stamina, keen attention to detail, adherence to safety and hygiene standards, and flexibility in scheduling. The Bar Server should be skilled in engaging with guests, maintaining a polished bar area and demonstrating a commitment to exceeding guest expectations while upholding the hotel's prestigious reputation.