Recreation Supervisor

Job description

Company Description

Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick  Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.

Job Description

To oversee the water sports and recreation areas (and kids club if applicable).
• Be a host to the guests / members of the spa. This includes greeting them in person or over the phone 
in a friendly, efficient and professional manner, as well as escorting them to the appropriate facilities.
• Adhere to the Standard Operating Procedures manual of the hotel.
• Act as an Ambassador at the hotel representing the brand values for colleagues establishing 
relationships with internal and external stakeholders representing the values of the brand and Accor.
This includes maintaining a professional appearance at all times.
• Maintain strong relations with third party operators.
• Manage the operations and efficiency of the water sports and recreation areas.
• Effective colleague communication and welfare for new and existing staff as well as other departments 
at the property and corporate teams.
• Support strategic partnerships if relevant to drive awareness and guest experience.
• Administrative duties.
• Training and coaching of new colleagues.
• Guest quality training and leading frontline guest engagement.
• Carry out any other duties and responsibilities as assigned by the hotel team.
• Protect the rights of the property at all times

Qualifications

· 
Secondary / High school education 

· 
Minimum 2 years of relevant experience in a similar capacity  

· 
Excellent reading and oral proficiency in English language 

· 
Ability to speak other languages and basic understanding of local languages will be an advantage