The Balfour - Server
Miami Beach, USA Sales
Job description
Company Description
Join the team at The Balfour - A Morgans Original, a historic Miami Beach landmark since 1940, now managed by Ennismore. The Balfour is an Art Deco gem in the South of Fifth neighborhood with iconic original design touches that feel like a laid-back social hub for guests and the neighborhood. Be part of a team dedicated to maintaining the hotel’s legacy while delivering outstanding service in this unique and dynamic setting where you can be your best self.
Job Description
We’re looking for AM and PM Servers to deliver friendly and efficient customer service to our diners and guests paying close attention to detail, standards and food safety.
What you'll do...
· Be part of a team that works towards a common goal
· Greet guests, take orders, serve, offer recommendations, and ensure the best dining experience for our guests
· Possesses thorough knowledge of menu and hotel in order to answer all questions from guests
· Oversees table service start to finish and reset
· Delivers all requests from guests in a timely fashion
· Inputs all orders into the POS system accurately
· Ensures work area complies with the Florida health codes at all times
· Must be able to handle cash quickly and accurately
· Performs proper cash, comp, and check control procedures
· Performs opening, running, and closing side work
· Keeps all stations stocked by polishing and distributing china, glassware, and silverware
· Other duties as assigned by management needed for the team
Qualifications
What we're looking for...
· At least 2 years experience as a Server in a stand-alone or hotel restaurant.
· Hospitality-driven attitude.
· Possess a gracious, friendly, and fun demeanor
· Ability to prioritize and adapt to the changing needs of the operation.
· Excellent verbal and written communication skills.
· You have a passion for hospitality, you inspire an enthusiastic guest-centered approach.
· You can turn any situation around into a positive experience for all, guests and team alike.
· You think big and encourage your team to believe.
· You are comfortable with the strategic as well as day to day detail.
· You are able to easily identify and utilize emerging trends and technology to generate revenue.
· You exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
· You are highly responsible, reliable and ethical. A reputation for honesty and integrity.
· You get things done, independently and skilled at taking decisive action.
Additional Information
What's in it for you...
· The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
· The chance to challenge the norm and work in an environment that is both creative and rewarding.
· Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
· A competitive package and plenty of opportunity for development.
Morgans Originals is part of the Lifestyle Collective of Ennismore. Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Ennismore and Accor entered a joint venture in 2021, creating a new autonomous entity and the world’s fastest-growing lifestyle and leisure hospitality company.