Team Leader
Glasgow, UNITED KINGDOM
Job description
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Team Leader
Responsible for ensuring seamless operations across all different departments within the aparthotel.
Team management, conduct regular team briefings and on-the-job training.
Manage guest inquiries, requests, and concerns promptly, ensuring guest satisfaction, focusing on customer service.
Ensure accurate billing, daily financial reconciliations, and adherence to aparthotel financial policies.
Conduct weekly audits such as cleanliness, stock control and guest satisfaction.
Involvement with sales, identifying new business and creating leads.
Additional Information
PERSONALITY AND SKILLS:
Generosity
Empathy
Thoughtfulness
Audacity
SPECIFIC REQUIREMENTS
Eligible to work in the UK
Able to interact with colleagues and guests at all levels
Team Spirit & open-minded
Ability to work a flexible schedule, including nights, weekends, and holidays.
SALARY: £13.80 per hour
Additional information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Your talent, your dreams and interests make you who you are and that is important to us at Adagio Glasgow Central.
If you are not afraid to roll up your sleeves and use them if your colleagues from another team need your help, come and work with us, we finally do it together!
With 162 studios / apartments located in the middle of the city centre, the hotel is easily accessible by car, bicycle and of course public transport. The hotel has been designed to make our guests feel at home from the moment they step into the hotel. Adagio is the perfect place to stay for a short stay or for a stay of several months.
We want to offer our guests a different experience than they are used to in traditional hotels and that is why we are looking for 'down-to-earth' and reliable people, who have the nature to make guests feel at ease and not as a guest, but as part of the 'family'.
At Adagio people are central to everything we do. We believe in accepting someone with a smile and a character of their own. We take care of training and development so that our team have a genuine interest and every day have a lot of fun at their work.
So, do you have this talent with great ambitions and sense of creating an experience, and are you ready to be part of making a piece of history? Do not wait any longer and let us know,
We look forward to hearing from you!