Spa Therapist

Job description

Company Description

Discover the Sofitel Sydney Darling Harbour.

Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor Executive Lounge and our well renowned luxurious spa.

Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.

Inspiration, Recognition & Reward

As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences.

Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform, an elegant fusion of expert knowledge and tailored development ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition.

Job Description

At Sofitel Spa, every treatment is an opportunity to inspire, rejuvenate, and create unforgettable moments for our guests. As part of our dedicated team, you’ll bring your passion for wellness, professionalism, and creativity to every interaction, ensuring each guest leaves feeling truly cared for and revitalised.

·  Perform a wide range of treatments, including facials, body therapies, aromatherapy and deep tissue massages, and other signature Spa offerings, always ensuring each guest feels nurtured and rejuvenated.
·  Collaborate seamlessly with fellow therapists, practitioners, receptionists, and hotel colleagues to create a peaceful and welcoming atmosphere for every guest.
·  Maintain the highest standards of personal, guest, and colleague safety at all times.
·  Establish genuine rapport with guests, creating personalised experiences that foster loyalty and lasting relationships.
·  Continuously expand your understanding of treatments, wellness journeys, and promotions to provide informed and tailored recommendations.
·  Offer thoughtful guidance on lifestyle practices and home care products (retail) based on detailed consultations and observations.
·  Utilise Spa software to manage appointments, guest profiles, and treatment histories, ensuring personalised service every time.
·  Keep guest preferences and relevant medical information up to date for seamless, tailored experiences.
·  Maintain fluid and proactive communication with the Lead Therapist and Spa Manager to ensure smooth operations.
·  Be aware of how other hotel departments integrate with Spa operations, supporting an exceptional overall guest journey.

Qualifications

·  Must hold at least a Diploma-level qualification in a relevant field.
·  Ability to work at least one weekend day and adapt to a rotating roster, including weekends and public holidays.
·  Highly driven with a genuine love for wellness and exceptional attention to detail in every treatment.
·  Previous experience in a similar spa or luxury wellness environment, delivering outstanding guest experiences.
·  Strong interpersonal skills to connect with guests and collaborate seamlessly with colleagues.
·  Always present yourself with poise and elegance, proudly representing the Sofitel brand.

Additional Information

If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights.