Sales Executive (Proactive & Reactive)

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a dynamic Sales Executive to join our team in Ras Al-Khaimah, United Arab Emirates. This role requires a versatile professional who can excel in both proactive and reactive sales environments, driving revenue growth and building strong customer relationships.

·  Develop and implement effective sales strategies to meet and exceed targets
·  Proactively identify and pursue new business opportunities in the Ras Al-Khaimah market
·  Respond promptly and professionally to incoming sales inquiries and leads
·  Conduct product demonstrations and presentations to potential clients
·  Negotiate contracts and close deals with customers
·  Maintain and expand relationships with existing clients through regular follow-ups
·  Collaborate with the marketing team to develop targeted sales campaigns
·  Analyze market trends and competitor activities to inform sales strategies
·  Accurately forecast sales pipeline and report on sales activities
·  Utilize CRM software to manage customer information and track sales progress
·  Work with group contacts to facilitate program planning and requirements
·  Communicate group needs and specifications to all relevant departments
·  Follow up with Post-Conference reports and review group billings
·  Input all group bookings and update booking activities in the system on a weekly basis
·  Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
·  Arrange site inspections for potential clients
·  Promote positive relations with clients and attend to all requests expediently and courteously
·  Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
·  Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue

Qualifications

·  Proven track record of success in both proactive and reactive sales roles
·  Strong communication and interpersonal skills with the ability to build rapport quickly
·  Excellent negotiation and closing skills
·  Proficiency in CRM software and sales tools
·  Demonstrated ability to manage time effectively and prioritize tasks
·  Strong problem-solving skills and ability to think on your feet
·  Bachelor's degree in Business, Marketing, or related field preferred
·  Sales certifications are a plus
·  Knowledge of local market trends in Ras Al-Khaimah and the UAE
·  Fluency in English; Arabic language skills are highly advantageous
·  Willingness to travel within the region as needed
·  Resilient and self-motivated with a results-oriented mindset

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.