Sales Administrator

Job description

Company Description

Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym, and spa.

Job Description

Customer relations

·  Ensures that team organization remains flexible and ready to meet customer needs.
·  Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.

Professional Techniques / Production

·  The Sales Administrator performs its duties within the framework defined by the chain and hotel norms and international regulations specified by the Assistant Director of Sales.
·  Assist the Sales Executive and Manager in organizing the filing system of the Division / Department / Section.
·  Ensure that stationery item stock is accounted for and well maintained.
·  Organize the recording system for all incoming and outgoing correspondence and incoming telephone calls.
·  Handle all typing work required. Take minutes of meetings.
·  Assist in the dispatch and collection of correspondence in the hotel.
·  Ensure the cleanliness of the office.
·  Handle all incoming telephone calls and take messages.
·  Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaways etc.
·  Is familiar with the operation and application of the hotel's computer, typewriter, personal computer (operating the required programs), and all necessary computer software programs.
·  Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
·  Keeps well-informed about the product

Team management and cross-departmental responsibilities

·  Works in collaboration with the other departments

Qualifications

·  Proficiency in Microsoft Office Suite, and other sales tools.
·  Ability to adapt to changing circumstances and thrive in a dynamic, team-oriented work environment.

Additional Information

WHY WORK FOR ACCOR

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.