Restaurant & Bar Manager

Job description

Company Description

#BeLimitless 

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By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 

Job Description

We are seeking a dynamic and experienced Restaurant & Bar Manager to join our team in Surabaya, Indonesia. As the Restaurant & Bar Manager, you will be responsible for overseeing all aspects of our establishment's operations, ensuring exceptional customer experiences, and leading a team of dedicated professionals.

·  Manage the day-to-day operations of the restaurant and bar, ensuring smooth service and customer satisfaction
·  Oversee inventory management, including ordering supplies and maintaining optimal stock levels
·  Develop and implement strategies to increase revenue and profitability
·  Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene
·  Recruit, train, and supervise staff members, fostering a positive and collaborative work environment
·  Handle customer inquiries, feedback, and complaints promptly and professionally
·  Analyze sales data and prepare reports for upper management
·  Collaborate with the kitchen team to develop and update menus
·  Manage budgets and control costs while maintaining quality standards
·  Organize and oversee special events and promotions to attract and retain customers

Qualifications

·  Proven experience (2+ years) in restaurant and bar management Midscale International Hotel 
·  Strong knowledge of food and beverage operations and industry trends
·  Excellent leadership and team management skills
·  Outstanding communication abilities, both verbal and written
·  Proficiency in inventory management systems and point-of-sale (POS) software
·  Demonstrated ability to train and develop staff members
·  Strong problem-solving and decision-making skills
·  Customer-focused mindset with a commitment to delivering exceptional service
·  Solid understanding of financial management and budgeting in the hospitality industry
·  Ability to work flexible hours, including evenings, weekends, and holidays
·  Food safety certification preferred
·  Bachelor's degree in Hospitality Management, Business Administration, or related field is a plus

Additional Information

Novotel Samator Surabaya Timur is conveniently located 20 minutes away by car from Juanda International Airport through the highway and close distance to the industrial area, culinary section, well-known Universities, Shopping center, and other city attractions. Featuring 261 rooms with suites, accompanied by In Balance gym-spa & Sauna, 5 (Five)Food & Beverage Outlets offer wide National and International culinary selections for the social dining experience. The 700 sqm Grand Ballroom, 1 Multifunction Hall and 12 breakout meeting rooms are available to cater to the meeting and social event needs. Large adaptable basement parking area of up to 450 cars.