Public Relations and Marketing Manager
Cancún (Benito Juárez) Marketing
Job description
Job Description
· Plan, organize, and execute events, activities, and public relations campaigns for the hotel.
· Manage relationships with media outlets, including the preparation and distribution of press releases, and the organization of interviews and press conferences.
· Monitor and analyze media coverage of the hotel, identifying opportunities and risks to its reputation.
· Develop and maintain strategic relationships with influencers, opinion leaders, and other relevant stakeholders.
· Collaborate with the marketing team in the creation of content and promotional materials for the hotel.
· Manage the hotel’s social media platforms, generating relevant content and responding to user comments and inquiries.
· Conduct market research and trend analysis to identify opportunities for improvement in communication and public relations.
· Prepare periodic reports on the performance of public relations activities and their impact on the hotel’s reputation.
· All responsibilities described above are illustrative and not exhaustive; therefore, they may vary depending on the hotel’s needs in fulfilling its service objectives.
Qualifications
· Bachelor’s degree in Public Relations, Marketing, Communications, Hospitality Management, or a related field.
· Minimum of 3–5 years of experience in public relations, marketing, or communications, preferably in the hospitality industry.
· Strong understanding of media relations, event planning, and digital marketing strategies.
· Excellent written and verbal communication skills in English and Spanish (or specify language requirements based on location).
· Proficient in social media management and content creation across platforms (Instagram, Facebook, X/Twitter, LinkedIn, etc.).
· Experience working with influencers and media contacts; ability to build and maintain professional relationships.
· Strong analytical and problem-solving skills; ability to interpret media metrics and campaign results.
· Ability to multitask, work under pressure, and manage tight deadlines.
Additional Information
What's in it for you...
· The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
· The chance to challenge the norm and work in an environment that is both creative and rewarding.
· Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
· A competitive package and plenty of opportunity for development.
· Discounts across the entire Ennismore family of brands.