Senior Luxury Leisure Sales Manager

Job description

Company Description

We are looking for a  Senior Luxury Leisure Sales Manager  to join the re-opening of the famed  Delano Miami Beach.

Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.  Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.

Job Description

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Strategically drive luxury transient revenue by fostering and expanding relationships with elite travel advisors, and UHNW intermediaries 

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Develop and execute sophisticated account strategies and annual business plans to optimize revenue and deepen loyalty within the luxury leisure market 

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Represent the property at trade shows, FAM trips, roadshows, and exclusive client activations to amplify global brand presence 

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Collaborate with cross-functional teams to align sales initiatives with marketing campaigns, brand storytelling, and pricing architecture 

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Conduct market intelligence analysis to anticipate demand shifts, track emerging trends, and identify new high-potential source markets 

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Design bespoke client experiences and high-touch site inspections  

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Spearhead the contracting and RFP process with key accounts while ensuring alignment with profitability goals and brand integrity 

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Maintain accurate pipeline reporting, CRM tracking, and performance forecasting for assigned accounts 

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Partner with operations to ensure service delivery excellence and personalization for VIP guests 

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Leverage thought leadership and personal network to position Delano as a top-tier destination within the luxury travel community 

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We recognize we are in the hospitality industry and that may require us to provide lateral service.   

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We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. 

Qualifications

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Three to five years of experience in luxury transient hotel sales, with existing relationships in key markets 

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Proven track record in managing high-end leisure and agency-driven segments 

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Familiarity with Agency360, Salesforce, PowerPoint, Excel, and luxury RFP platforms 

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Strong presentation, communication, and organizational skills 

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Self-driven and resourceful, with a balance of creativity and analytical thinking 

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Willingness to travel globally for client engagement, brand positioning, and events 

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Previous experience with a lifestyle or ultra-luxury hotel brand is required 

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Possesses a gracious, professional, and approachable demeanor reflective of a luxury brand  

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Strong multitasking and organizational skills; thrives in fast-paced environments with high attention to detail  

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Ability to work independently and collaboratively while maintaining positive interdepartmental relationships  

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Physically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs  

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Must be able to lift, twist, push, pull, bend, climb, and carry objects as needed for site inspections or event prep  

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Excellent verbal and written communication skills; must be fluent in English  

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Willingness to work both indoors and outdoors, in varying conditions, based on business demand 

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Working knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety compliance  

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All team members must maintain a neat, clean and well-groomed appearance. Specific department  uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.