Transient Accounts Sales Manager

Job description

Company Description

We are looking for a  Transient Accounts Sales Manager  to join the re-opening of the famed  Delano Miami Beach.

Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.  Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.

Job Description

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Architect and execute strategic initiatives to grow revenue across corporate, consortia, wholesale, and entertainment transient channels 

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Build and sustain high-level relationships with global production companies, executive travel planners, artist management firms, and corporate travel managers 

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Lead RFP and contracting processes with precision, aligning rate strategies with Delano’s brand positioning and revenue objectives 

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Develop targeted account plans with KPIs, market segmentation analysis, and ROI projections 

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Represent the property at premier forums, red-carpet events, and global travel showcases 

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Collaborate with revenue and marketing teams to forecast transient trends and recalibrate strategies accordingly 

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Create and lead compelling client presentations and immersive hotel experiences 

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Maintain meticulous CRM records, performance analytics, and sales pipelines 

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Leverage industry data to assess competitive positioning and identify white-space opportunities 

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Serve as an internal liaison to ensure seamless execution of guest experiences for VIP travelers and strategic partners 

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We recognize we are in the hospitality industry and that may require us to provide lateral service.   

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We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. 

Qualifications

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Three to five years in luxury transient sales, with depth in entertainment, corporate, consortia and wholesale markets 

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Strong existing relationships in the entertainment, fashion, and executive travel ecosystem 

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Skilled in Salesforce, Opera, Agency360, PowerPoint, and Excel 

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Professional demeanor with high EQ and strong negotiation skills 

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Strategic thinker with ability to execute complex business development plans 

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Experience with high-touch luxury service standards and confidential client management 

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Travel flexibility for roadshows, industry events, and client entertainment 

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Possesses a gracious, professional, and approachable demeanor reflective of a luxury brand  

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Strong multitasking and organizational skills; thrives in fast-paced environments with high attention to detail  

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Ability to work independently and collaboratively while maintaining positive interdepartmental relationships 

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Physically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs  

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Must be able to lift, twist, push, pull, bend, climb, and carry objects as needed for site inspections or event prep  

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Excellent verbal and written communication skills; must be fluent in English  

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Willingness to work both indoors and outdoors, in varying conditions, based on business demand 

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Working knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety compliance  

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All team members must maintain a neat, clean and well-groomed appearance. Specific department  uniform guidelines and/or required articles of clothing will be explained to you by your supervisor. 

Additional Information

All your information will be kept confidential according to EEO guidelines.