Porter / Concierge

Job description

Company Description

Excellence in each need anticipated.
Welcoming each new and returning guest with attentive care, you will set the tone for exceptional service. Anticipating their needs, your recommendations will make their stays even more special. With each personalised experience you create, the more you can enjoy each day. 
An excellent opportunity to showcase your warmth and enthusiasm and creating memorable moments.

Job Description

·  Welcome guests and ensure to impact all touch points of the Guest Journey
·  Provide efficient, friendly and professional service to all guests.
·  Take initiative to ensure that interactions with our customers (internal or external) are positive and productive.
·  Take a positive problem solving approach with issues and concerns

Qualifications

·  Effective time management
·  Immaculate grooming and personal presentation
·  Articulate communication skills and an understanding of luxury guest expectations.
·  Self motivated and enjoy working autonomously
·  Friendly and engaging
·  Co-ordinate various tasks simultaneously
·  Excellent English communication in written and verbal.
·  Clean police record
·  You must hold rights to work in New Zealand

Additional Information

Why work for Accor?

·  Your loyalty card entitling you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide.
·  Daily staff meals provided.
·  Ongoing reward and recognition incentives and awards.
·  Opportunities for further development and worldwide career progression within Accor.
·  Work for a world-leading Global hotel company.

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.